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The North Face: Sales Associate
3 months ago
The North Face: Sales Associate - Woodbury Common Premium Outlets
Sales Associate
As a Sales Associate, you will be the face of the brand to our retail customers and will be responsible for creating a best-in-class customer experience in the store. You will actively engage with a diverse group of people, using your product, brand, activity, and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority while also assisting in the daily visual and operational maintenance of the store.
How You Will Make a Difference
Responsibilities:
Provide a high level of personalized customer engagement.
Serve as a one-stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
Demonstrate a willingness to learn and share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, and product replenishment.
Assume cashier duties as needed.
Assist in the execution of all Loss Prevention initiatives.
Assist in the overall visual and operational maintenance of the store.
What You Bring
Required
Ability to genuinely and comfortably engage with a diverse group of customers.
Customer service experience.
Ability to collaborate, work as a team, and be adaptable in the workplace.
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
Excellent written and verbal communication skills.
Knowledge, experience, and/or willingness to learn about the products, activities, and community relevant to the store’s customer base.
Attention to detail.
Proficient computer skills including word processing, spreadsheets, and software programs.
Preferred
High School Diploma or GED.
Physical
Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
Standing required for entire work shift.
Bend, lift, open, and move product up to 50 pounds as needed.
Use ladders for visual merchandising, light adjustments, and window banner placement.
Free to Be, Inclusion & Diversity
As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
What’s In It for You
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. Detailed information on the benefits options you qualify for will be provided upon hire.
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