Customer Service Advocate
1 month ago
We are currently seeking an experienced customer-oriented professional to join our team as a Customer Service Advocate. This role offers a unique opportunity to combine your exceptional client service skills with management experience, as you will have the potential to oversee a team of dedicated customer service associates once training is complete. If you have a proven track record in client service and leadership, this is an exciting opportunity to contribute to our organizations success.
Customer Service Advocate Responsibilities:
- Serve as our valued clients primary point of contact, providing exceptional support and building strong relationships.
- Understand clients needs, requirements, and objectives, and proactively offer customized solutions to meet their expectations.
- Lead and manage a team of customer service associates, providing guidance, coaching, and support to ensure service excellence.
- Conduct performance evaluations, set goals, and develop training programs to enhance the teams skills and productivity.
- Collaborate with cross-functional teams to ensure seamless service delivery, resolve client issues, and exceed customer satisfaction goals.
- Develop and maintain client service standards, policies, and procedures to ensure consistency and continuous improvement.
- Stay updated on industry trends, market dynamics, and competitive landscape to provide insights and contribute to business growth strategies.
- Handle escalated client inquiries and complaints, ensuring swift resolution and maintaining client satisfaction.
- Foster a positive and collaborative team culture, promoting a customer-centric mindset and driving employee engagement.
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Florida Blue Center Customer Advocate
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Sarasota, United States GuideWell Full time**Florida Blue Center Customer Advocate (Sarasota, FL) (** Florida Blue Category Sales/Marketing Job Id 26458 Job Type Full-time Job available in 2 locations * Sarasota, Florida, United States * United States **What Will Be Your Purpose** : * Associate degree * Experience in insurance industry, physician's office, hospital, or other position in health...
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Customer Service Agent
1 week ago
Sarasota, Florida, United States National Service Bureau Full timePosition OverviewWe are seeking dedicated Customer Service Agents to enhance our operations at National Service Bureau (NSB). As a family-owned organization, we prioritize a People First approach in the realms of Insurance Subrogation and Accounts Receivable Management. With over 35 years of experience, we have established ourselves as a prominent national...
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Customer Service Agent
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Sarasota, Florida, United States National Service Bureau Full timePosition OverviewCompensation and Benefits:Guaranteed hourly wage plus unlimited commission potential ($65,000-110,000 OTE)Flexible work arrangement combining remote and in-office daysPaid time off including vacation, holidays, and sick leave401(k) retirement plan with employer matchingHealth benefits including Medical, Dental, and Vision with employer...
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Customer Service Specialist
1 week ago
Sarasota, Florida, United States National Service Bureau Full timePosition OverviewWe are seeking dedicated individuals for the role of Call Center Representative at National Service Bureau (NSB). Our organization is a family-owned business that prioritizes a People First approach, specializing in Insurance Subrogation and Accounts Receivable Management. With over 35 years of industry experience, we have established...
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Advocate - IGNITE
3 months ago
Sarasota, United States Jewish Family and Children's Service of the Suncoast Full timeJob DescriptionJob DescriptionProvide individualized support and ensure comprehensive delivery of services to program participants. The goal is to empower individuals towards improved self-sufficiently through coordinated case management and coaching. Services include identifying needs, tracking progress, addressing barriers, referrals to community resources...
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Customer Service
3 months ago
Sarasota, United States PGT Innovations Full time** Customer Service** **Job Category****:** Customer Service **Requisition Number****:** RECEP002799 Showing 1 location **Job Details** **Description** Reception Job Description * Answer incoming calls and set sales appointments using our script + Schedule appointment + Email and call to confirm appointment * Transfer calls when available and send email to...
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Customer Service Representative
1 week ago
Sarasota, United States RANR Full time $48,000 - $55,000Job DescriptionJob DescriptionWe base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products, and it is up to us to listen to our local market and work together to provide the best communication solutions. Customer Service Representatives are...
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Customer Service Representative
3 weeks ago
Sarasota, United States RANR Full time $48,000 - $55,000Job DescriptionJob DescriptionWe base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products, and it is up to us to listen to our local market and work together to provide the best communication solutions. Customer Service Representatives are...
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Customer Service Representative
13 hours ago
Sarasota, United States RANR Full timeJob DescriptionJob DescriptionWe base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products, and it is up to us to listen to our local market and work together to provide the best communication solutions. Customer Service Representatives are...
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Customer Service Representative
7 days ago
Sarasota, United States 5MP Business Group Full time $40,000 - $50,000Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...
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Customer Service Associate
3 weeks ago
Sarasota, United States Massage Envy Full timeWe’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a...
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Graduation Candidate Advocate
3 weeks ago
Sarasota, United States Acceleration Academies Full timeJob DescriptionJob DescriptionSalary: $20-$23/hourAcceleration Academies is passionate about improving student outcomes. We provide two capabilities that drive student success. Our dropout recovery and student re-engagement program (Acceleration Academies), is an innovative education partner helping young adults overcome real-life challenges to earn their...
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Graduation Candidate Advocate
1 month ago
Sarasota, United States Acceleration Academies Full timeJob DescriptionJob DescriptionSalary: $19-$22/hourAcceleration Academies is passionate about improving student outcomes. We provide two capabilities that drive student success. Our dropout recovery and student re-engagement program (Acceleration Academies), is an innovative education partner helping young adults overcome real-life challenges to earn their...
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Graduation Candidate Advocate
4 days ago
Sarasota, United States Acceleration Academies Full timeJob DescriptionJob DescriptionSalary: $20-$23/hourAcceleration Academies is passionate about improving student outcomes. We provide two capabilities that drive student success. Our dropout recovery and student re-engagement program (Acceleration Academies), is an innovative education partner helping young adults overcome real-life challenges to earn their...
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Customer Service Representative
3 weeks ago
Sarasota, United States HomeTeam Pest Defense Full timeOverview At HomeTeam, we put people first We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next...
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Customer Service Representative
2 months ago
Sarasota, United States Express Employment Professionals Full timeJob DescriptionJob DescriptionA dynamic leader in signage solutions and wayfinding signage systems is seeking versatile and customer-centric individuals to join our team as a Customer Service Associate with a focus on business development. This unique role blends traditional customer service responsibilities with opportunities to identify and pursue business...
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Customer Service Associate
2 months ago
Sarasota, United States Massage Envy Full timeJob DescriptionJob DescriptionWe’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new...
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Advocate - IGNITE / Bilingual
1 month ago
Sarasota, United States Jewish Family and Children's Service of the Suncoast Full timeJob DescriptionJob DescriptionProvide individualized support and ensure comprehensive delivery of services to program participants. The goal is to empower individuals towards improved self-sufficiently through coordinated case management and coaching. Services include identifying needs, tracking progress, addressing barriers, referrals to community resources...
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Customer Service Representative
2 weeks ago
Sarasota, United States Liberty Savings Bank FSB Full timeProvides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions:Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Customer Service Representative, Customer Service, Representative, Processing, Operations, Evidence, Retail,...
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Customer Service Representative
3 weeks ago
Sarasota, United States Liberty Capital Full timeJob Summary: Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Receives, posts, pays out funds, balances and proofs customer accounts. Opens new accounts for...