Senior Learning Solutions Architect

1 week ago

Vienna, United States Navy Federal Credit Union Full time

Overview

This Senior Learning Solutions Architect (LSA) will focus their time and talents on impacting the development of executives and other high-level leaders. They will work directly with division and enterprise leadership to analyze learning needs, identify opportunities and design learning solutions to build robust leadership capabilities that empower today while preparing for tomorrow. This LSA will design and develop high-level leadership content and partner directly with learning professionals responsible for delivering executive learning engagements and those building executive learning programs to create and deliver executive-level presentations, briefs, resources and tools. This LSA should have extensive experience in instructional design, facilitation and engaging an executive audience, as well as a deep understanding of adult learning theory and leadership engagement.

To consult with Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners including Talent Development and HR Business Partner teams to understand organizational / department learning needs and support the development of strategy-focused immersive learning plans. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Measure effectiveness of learning solutions and programs. Serve as learning subject matter expert to provide advanced knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.

Responsibilities

  • Consult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Conduct needs analysis on strategic requests and recommend the best learning solutions to support business objectives in alignment with Navy Federal's strategy
  • Serve as a lead consultant and resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needs
  • Contribute to the development of learning strategies, tactics and solutions and design/develop/facilitate learning solutions and content for professional development, employee upskilling, etc., using a proven development life cycle to support company-wide and business unit objectives, while considering stakeholder needs and industry standards
  • Design and use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved
  • Oversee the development of reference materials, support tools and leader resources that reinforce strategic learning
  • Lead, guide, and mentor team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectations
  • Serve as a lead liaison between the Learning Solutions team and Talent Development team (when appropriate) providing swift and thorough transitions for customers and business partners
  • Remain current with industry learning best practices and technical, product and program enhancements
  • Participate in or manage multiple large-scale and/or cross-divisional/departmental projects and programs
  • Partner with L&TD's Vendor Partnership team to identify opportunities to source shared vendor relationships, platforms or content
  • Conduct needs analysis on strategic requests; identify learning gaps and recommend the best learning solutions to support business objectives in alignment with Navy Federal's strategy
  • Perform other duties as assigned

Qualifications

  • Expertise in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training.
  • Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application.
  • Expertise in conducting needs assessment and analysis for large scale learning solutions.
  • Advanced knowledge of measuring ROI on learning solutions
  • Extensive experience in classroom instruction and/or facilitation for individuals or groups
  • Extensive experience in working and participating in cross-functional, multi-dimensional teams and projects
  • Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources
  • Demonstrated ability to think strategically, adapt quickly and exhibit effective communication skills to all levels of leadership.
  • Demonstrated advanced organizational, planning, and project management skills and knowledge.
  • Demonstrated skill in effectively building relationships with and influencing team members, management, vendors, and a diverse group of stakeholders.
  • Demonstrated skill in compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management.
  • Advanced research, analytical, and problem-solving skills
  • Expert skill communicating with all levels within an organization
  • Expert skill in building strategic and execution-focused plans and alliances with partner leadership
  • Advanced skill interacting tactfully and effectively in difficult situations
  • Expert skill to successfully influence, lead and/or guide others towards goals
  • Advanced verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting
  • Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience.

Desired Qualifications

  • Significant experience in multi-media design
  • Advanced knowledge of Navy Federal products, services, programs, policies and procedures
  • Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
  • Advanced knowledge of banking/financial industry standards and practices
  • Advanced knowledge of Navy Federal's Strategic goals & initiatives
  • Professional certifications including project management (e.g. PMP), agile, evaluation, instructional design, change management, talent development, and / or learning professional
  • Master's Degree in, Education, Instructional Technology, , Human Resources, business, communication, behavioral sciences, or related field or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln. Vienna, Virginia 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it: * Military Times 2022 Best for Vets Employers * WayUp Top 100 Internship Programs * Forbes 2022 The Best Employers for New Grads * Fortune Best Workplaces for Women * Fortune 100 Best Companies to Work For * Computerworld Best Places to Work in IT * Ripplematch Campus Forward Award - Excellence in Early Career Hiring * Fortune Best Place to Work for Financial and Insurance Services Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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