![Prevea Health](https://media.trabajo.org/img/noimg.jpg)
Patient Service Representative-Plymouth
2 months ago
Patient Service Representative
Come work where we specialize in you
We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job Summary
The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea.
What you will do
- Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea.
- Obtain and confirm accurate demographic and insurance coverage information.
- Route medical inquiries, complaints & messages to appropriate parties.
- Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs.
- Collect required payments, including co-payments, outstanding balances, and payments due at the time of service.
- Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues
- Schedule and confirm patient appointments.
- Provide accurate daily batch and/or deposits to appropriate staff for processing.
Education Qualifications
- High School Diploma and/or GED Required
- 1-3 years Experience in customer service, insurance and/or healthcare setting Preferred
- Display proficient telephone and computer skills with clear and professional speaking abilities.
- Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction.
- Capable of being empathetic and responsive to patient's needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance.
- Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes.
- Capable of effectively and positively interacting with staff members throughout the company.
- Promote teamwork and provide a supportive environment throughout the organization.
- Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately.
- Able to work independently and think critically using provided information.
- Sit - Constantly
- Stand - Rarely
- Walk - Rarely
- Drive - Rarely
- Climb (Stairs/Ladders) - Rarely
- Bend (Neck) - Frequently
- Gross Manipulation (Hands/Arms) - Rarely
- Squat - Rarely
- Twist/Turn (Neck) - Occasionally
- Lift/Carry 0-10 lbs. - Rarely
- Lift/Carry 11-25 lbs. - Rarely
- Lift/Carry 26-35 lbs. - Rarely
- Push/Pull up to 10 lbs. - Rarely
- Push/Pull 11-25 lbs. - Rarely
- Push/Pull 26-35 lbs. - Rarely
- Reach (Above shoulder level) - Rarely
- Reach (Below shoulder level) - Constantly
- Simple Grasping (Hands/Arms) - Constantly
- Fine Manipulation (Hands/Arms) - Constantly
- Gross Manipulation (Hands/Arms) - Constantly
Working Conditions
- Noise - Occasionally
Hearing Requirements
- Hears Whispers < 3 feet - Constantly
- Hears Whispers 3-8 feet - Constantly
Vision Requirements
- Color Discrimination - Constantly
- Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
- Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly
Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify
-
Patient Services Representative
1 month ago
Plymouth, United States South Shore Skin Center Full timeAs a Patient Services Representative / Call Center Rep , you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Call Center in Plymouth, MA; however, the individual will be supporting our Plymouth and Norwell Dermatology practices with South Shore Skin...
-
Patient Services Representative
3 months ago
Plymouth, United States PhyNet Dermatology LLC Full timeSUMMARY: As a Patient Services Representative / Call Center Rep, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Call Center in Plymouth, MA; however, the individual will be supporting our Plymouth and Norwell Dermatology practices with South...
-
Patient Service Representative
3 months ago
Plymouth, United States Midwest Dental Group Full timeX Patient Service Representative Position in Plymouth, WI **Patient Service Representative Position in Plymouth, WI** **Full Time Regular - Posted 2 days ago** **Overview** **Patient Services Representative** **FULL TIME** Midwest Dental is now part of the Smile Brands family! Weve got the ideal job for you at the Midwest Dental office in Plymouth, WI. ...
-
External Clinical Services Representative
3 days ago
Plymouth, Michigan, United States Plymouth PT Full timePosition OverviewPlymouth Physical Therapy Specialists is seeking an External Clinical Services Liaison to enhance our presence in the healthcare community. This role is pivotal in fostering relationships and driving referrals.Key ResponsibilitiesEngage with healthcare professionals to educate them about our services.Identify and cultivate potential referral...
-
Part-Time Patient Services Representative
2 months ago
Plymouth, United States PhyNet Dermatology LLC Full timeSUMMARY:As a Call Center / Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Plymouth, MA office with South Shore Skin Center.SCHEDULE: Part-Time Position / 3 days x week, 8 hr shiftsMonday & Tuesday 9 AM - 5 PM &...
-
Part-Time Patient Services Representative
1 month ago
Plymouth, United States PhyNet Dermatology LLC (External) Full timeSUMMARY: As a Call Center / Patient Services Representative , you will be responsible for patient registration, scheduling, and triaging clinical calls for multiple practices and facilities. This position is based out of our Plymouth, MA office with South Shore Skin Center. SCHEDULE: Part-Time Position / 3 days x week, 8 hr shifts Monday & Tuesday 9 AM - 5...
-
Patient Services Representative
2 months ago
Plymouth Meeting, United States Main Line Health Full timeDescription: Could you be our next Patient Services Representative at Plymouth Meeting? Why work as a Patient Services Representative with Main Line Health? Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help...
-
Patient Service Representative-Plymouth
3 months ago
Plymouth, United States Prevea Health Services Full timeDescription Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so...
-
Part-Time Patient Services Representative
3 months ago
Plymouth, United States PhyNet Dermatology LLC Full timeSUMMARY: As a Call Center / Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Plymouth, MA office with South Shore Skin Center. SCHEDULE: Part-Time Position / 3 days x week, 8 hr shifts Monday & Tuesday 9 AM - 5 PM...
-
Clinical Services Liaison
2 months ago
Plymouth, United States Plymouth PT Full timeOverview Clinic: Plymouth Physical Therapy Specialists Position: Clinical Services LiaisonLocation: Plymouth, MI Over the last 30 years, Plymouth Physical Therapy Specialists has cultivated a state-of-the-art physical therapy practice focusing on putting our patients’ needs first. Our collaborative team is armed with diverse professional skills to help...
-
Patient Service Representative
2 weeks ago
Plymouth, United States Forefront Dermatology Full timeOverview: Come join our team! We have an immediate need for a Patient Service Representative in our Plymouth, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! *Occasional Travel to Novi or Ann Arbor locations may be requested* Summary The Patient...
-
Customer Service Advisor
3 months ago
Plymouth, United States Sitel Full time****Job Description**** **Learn, Lead & Grow and join us at Sitel Group** *Please only apply if you live within 1 hour of Plymouth, Devon.* Full Time & Part Time Hours Weekly Pay! Starting Salary 8.36 - 10 Must live within 1 hour to our Sitel site in Plymouth, Devon (to allow for training and equipment checks) Self-Led Training alongside training...
-
Customer Service Representative
3 days ago
Plymouth, Michigan, United States Plymouth Yoga Room Full timeAbout the PositionThe Front Desk Assistant plays a pivotal role at Plymouth Yoga Room, wearing multiple hats to ensure a seamless and enjoyable experience for our community members. As the first point of contact, you'll be responsible for creating a warm and welcoming atmosphere while managing various tasks.Key Responsibilities:Greet members and guests...
-
Patient Access Representative
4 weeks ago
Plymouth, United States Harbor Health Services Full timeHarbor Health Services is seeking a talented Patient Access Representative to join our Central Support team at the Harbor Community Health Center in Plymouth. We offer an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more...
-
Anesthesiologist MD- BI- Plymouth
1 day ago
Plymouth, United States Harvard Medical Faculty Physicians, Anesthesia Dpt Full timeJob Description:Full-time Anesthesiologist position available at BI-Plymouth. Beth Israel Deaconess Hospital-Plymouth has been providing world-class care to Plymouth and Barnstable County residents since 1903. The hospital is conveniently located off Route 3 with easy access to the Beth Israel Lahey Health Breast Center-Plymouth. We are a 170-bed community...
-
Dermatology Opportunity: Plymouth, MN
3 months ago
Plymouth, United States Archway Physician Recruitment Full timeDermatology Opening in Plymouth, MN - Right Outside MinneapolisFull Time - 3 or 4 days a weel schedulePractice General Dermatology in Plymouth, MN. A suburb of Minneapolis-Saint Paul metropolitan area, Plymouth is located about 10 miles west of downtown Minneapolis. Its known as one of the best places to live in Minnesota and offers residents an urban...
-
Patient Access Representative Associate
2 months ago
Plymouth, United States Optum Full time$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel...
-
Patient Access Representative Associate
2 months ago
Plymouth, United States Optum Full time$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel...
-
Patient Access Representative
4 weeks ago
Plymouth, United States Harbor Health Services Full timeHarbor Health Services is seeking a talented Patient Access Representative to join our Central Support team at the Harbor Community Health Center in Plymouth. We offer an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much...
-
Patient Access Representative
2 weeks ago
Plymouth, United States Harbor Health Services Full timeHarbor Health Services is seeking a talented Patient Access Representative to join our Central Support team at the Harbor Community Health Center in Plymouth. We offer an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much...