Donor Service Representative

4 weeks ago

Fort Worth, United States Trinity Broadcasting Full time

- Donor Service Representative - Fort Worth, TX

** Donor Service Representative - Fort Worth, TX**

April 23, 2021 **Req ID 1415**

**General Job Summary**

* Handle incoming and outgoing communication with TBN partners dealing with inquiries and requests relating to donations, gift offers, network programs, donor files, and other matters

* Data entry on multiple software platforms for donor mail, phone calls, email, and website communication from TBN partners around the world

**Requirements & Skills**

* Previous high-volume customer service or call center experience

* Strong data entry and computer skills in a multi-tasking environment

* Excellent telephone etiquette and ability to interact in a warm, friendly, professional manner leaving a positive impression consistent with the Christian ministry of TBN

* Fluent in English with excellent written and communication skills Bilingual English/Spanish a significant plus

* 40 wpm typing, 10-key proficiency

* Ability to discreetly handle sensitive and confidential information

* Enjoy an open-office, team environment with significant interpersonal interaction

**About TBN**

Trinity Broadcasting Network (TBN) is the leader in faith-based television programming. We combine creativity and data to fulfill our mission of reaching as many people as we can with the life-changing Gospel of Jesus Christ. Headquartered in Orange County, California, we have over 30 24-hour television foreign partner networks reaching every part of the globe. TBN is a workplace committed to creating an environment where people can play a vital role in impacting the world and doing some of the best work of their careers.

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