Head of Direct Sales, Retail Automotive Subscriptions

3 weeks ago

West Columbia, United States Ford Brasil Full time

Head of Direct Sales - Retail Automotive Subscriptions We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. In this position... The Head of Direct Retail Sales oversees the strategic and day-to-day operations of the Ford Integrated Services high velocity call center team and will be responsible for managing our partner direct sales teams, while aligning with Ford Integrated Services business units to plan and deploy individual or combined sales campaigns. The Head of Direct Retail Sales is accountable for setting the strategy, establishing goals, motivating the team, and developing staff across all levels to build a repeatable, predictable, and scalable model to help hit product portfolio sale targets throughout North America. What you'll do... Key aspects of the role include developing and continuously improving the inside sales team people and processes with an end to providing a high-quality pipeline and corresponding reproducible revenue streams. Essential Duties and Responsibilities : Design, plan and build an inside sales team and processes (BDR/AE) based on industry best practices that will onboard pilot customers and exceed revenue expectations. Build an inside sales culture that fosters a team-based atmosphere while focusing on executing against objectives in an efficient sale cadence. Build scale and coach the inside sales team to effectively penetrate green and white space accounts not covered by existing field sales teams. Identify and implement processes and technology solutions that improve the sales process and customer journey while increasing conversion rates and lowering cost of acquisition. In conjunction with Sales Operations via CRM, develop and report on key sales metrics weekly/monthly including MQL to SQL conversion, sales velocity, self-prospecting, closed won and lost sales and revenue/unit attainment by reporting period. Work with marketing and data teams to improve lead quality and qualification process through systemic approaches. Work with sales leadership, finance, and sales operations to implement target and commission structures that drive quota exceeding results. Work with customer success to ensure a world class customer onboarding experience while focusing on continual churn reduction. Be a part of and contribute to the Ford Pro Intelligence sales leadership team regarding strategic planning, shared best practices and process / product development. You'll have... Bachelor’s degree or equivalent 5+ years previous experience as an overachieving individual contributor that surpassed quota in a high velocity sale environment Extensive knowledge in deploying and utilizing best of breed sales tools such as Sales Loft, GongIO, or Salesforce equivalents to drive higher conversion and closing metrics while lowering unit CAC Strong negotiating skills Minimum 5-7 years of SAAS sales management experience with a focus on fleet or automotive is desirable. Experience working in a fast pace hyper growth environment where building is a key contributor to you and your team’s success. Extensive knowledge driving pipeline development through outbound and inbound strategies. Proven and documentable experience building and scaling inside sales teams that beat revenue targets quarter after quarter. Even better, you may have... Exceptional oral and written skills towards both internal and external stakeholders Post Secondary degree in business or related field desirable. Strong leadership and relationship management experience You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply This position is a leadership level 5. #J-18808-Ljbffr

  • Retail Sales Associate | Automotive

    2 months ago

    West Palm Beach, United States Pull-A-Part & U Pull & Pay Full time

    For this career opportunity, you will report to our U Pull & Pay (A Pull-A-Part Company) store location. As a Retail Cashier, you will fulfill the following job responsibilities & qualifications required for the role:Participate in a culture that foc Sales Associate, Retail Sales, Automotive, Retail, Associate, Customer Service

  • Retail Sales Merchandiser

    2 weeks ago

    West Springfield, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major retailers in your area. We handle product movement. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services’ team as a Retail...

  • Retail Sales Representative

    6 months ago

    Columbia, United States Advantage Sales and Marketing, LLC Full time

    Minimum: Maximum: Are you a people person, persuasive, positive and confident?If so, we're now hiring Retail Sales Representatives and looking for people like you! We're a sales-based team seeking sharp, creative people who are comfortable calling on customers in your assigned territory, speaking with decision makers, and generating sales. You will make sure...

  • BMW Automotive Mechanic/Technician

    3 days ago

    Columbia, United States Group 1 Automotive, Inc. Full time

    Overview: CONSIDER YOUR CAREER WITH US!MARKET LEADING PAY, PLUS BONUSES BMW of Columbia is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service.  We are growing and looking for Experienced Automotive Mechanics/Technicians to work with our High Volume BMW Dealership!  Our Service Technicians should be...

  • Sales Consultant

    3 months ago

    West Chester Township, United States Hudson Automotive Group Full time

    Job Details Description Mercedes Benz of West Chester , a  Hudson Automotive company,  is looking for a self-motivated and career-driven  Automotive Sales Consultant  to join our growing team. Hudson Automotive, a 3rd generation family-owned groupis one of the fastest growing auto dealer groups and management companies in the Southeast...

  • Counter Parts Sales

    4 weeks ago

    West Chester, United States Smyth Automotive Inc Full time

    Job DescriptionJob DescriptionDescription:Smyth Auto Parts is a privately held automotive aftermarket company, owned and operated by the Smyth family since it was founded by George Smyth over 60 years ago. Today this family-owned operation now owns and operates 18 auto part retail locations, 8 paint centers and 5 warehouse distribution centers serving...

  • Counter Parts Sales

    4 weeks ago

    West Chester, United States Smyth Automotive Inc Full time

    Job DescriptionJob DescriptionSmyth Auto Parts is a privately held automotive aftermarket company, owned and operated by the Smyth family since it was founded by George Smyth over 60 years ago. Today this family-owned operation now owns and operates 18 auto part retail locations, 8 paint centers and 5 warehouse distribution centers serving Greater...

  • Counter Parts Sales

    3 weeks ago

    West Chester, United States Smyth Automotive Inc Full time

    Job DescriptionJob DescriptionSmyth Auto Parts is a privately held automotive aftermarket company, owned and operated by the Smyth family since it was founded by George Smyth over 60 years ago. Today this family-owned operation now owns and operates 18 auto part retail locations, 8 paint centers and 5 warehouse distribution centers serving Greater...

  • Counter Parts Sales

    2 weeks ago

    West Chester, United States Smyth Automotive Inc Full time

    Job DescriptionJob DescriptionDescription:Smyth Auto Parts is a privately held automotive aftermarket company, owned and operated by the Smyth family since it was founded by George Smyth over 60 years ago. Today this family-owned operation now owns and operates 18 auto part retail locations, 8 paint centers and 5 warehouse distribution centers serving...

  • Retail Representative

    2 weeks ago

    West Springfield, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major retailers in your area. We handle product movement. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services’ team as a Retail...

  • Retail Representative

    2 weeks ago

    West Springfield, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major retailers in your area. We handle product movement. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services’ team as a Retail...

  • Retail Sales Associate

    3 weeks ago

    West Columbia, United States Camping World Full time

    Camping World - 3634 Fernandina Road [Sales Associate / Team Member] As a Retail Sales Associate at Camping World, you'll: Complete customer transactions using POS (point of sale) register systems; Provide excellent customer service; Consistently promote company programs including warranty sales and Memberships; Establish strong product knowledge and sell to...

  • Retail Sales Associate

    3 weeks ago

    West Columbia, South Carolina, United States Goodwill SC Full time

    Job Summary:Goodwill SC is seeking a motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a key role in providing excellent customer service, promoting a positive shopping experience, and contributing to the success of our stores.Key Responsibilities:• Greet and assist customers and donors upon...

  • Retail Sales Associate

    2 months ago

    West Columbia, United States Floor & Decor Full time

    Floor & Decor - 3700 Fermandina Rd [Sales Associate / Team Member] As a Retail Sales Associate at Floor & Decor, you'll: Acknowledge and greet customers with a positive attitude; Help customers find merchandise on the sales floor; Help customers get the needed items to complete their project; Answer customer questions; Keep the work area clean and safe; Be...

  • Retail Sales Associate

    3 weeks ago

    West Columbia, United States American Freight Furniture Full time

    American Freight - JobID: 4b7a4435-aa81-48ac-881c-4db7968d9302 [Sales Associate / Team Member] As a Retail Sales Associate at American Freight, you'll: Identify customer needs and provide appropriate solutions using approved selling practices and guidelines; Meet associate performance standards consistently; Understand website navigation; Maintain current...

  • Director Retail

    2 weeks ago

    West Chester, United States Qurate Retail Group Full time

    Position The Director, Retail for Frontgate has the primary responsibility to provide consistent and effective leadership and direction for all retail stores and their operations including Design Services and B2B sales. Ensure the highest level of Customer Service and workforce management to maximize revenues and meet future growth plans. This role is...

  • Seasonal Retail Sales

    1 month ago

    West Columbia, United States Zumiez Full time

    Zumiez - 100 Columbiana Centre - [Retail Associate / Team Member] As a Seasonal Retail Sales Associate at Zumiez you will receive hours during peak times such as Back to School & Holiday to: Provide customer service utilizing Zumiez selling techniques; Organize & present merchandise based on Zumiez merchandise techniques; Provide customer service & prevent...

  • Retail Sales Associate

    2 months ago

    West Columbia, United States Dillard's Full time

    Dillard's - Columbiana Centre @ 100 Columbiana Cir - [Retail Associate / Store Receiver / Team Member / Both PT & FT schedules available] - As a Retail Sales Associate at Dillard's, you will: Greet and welcome guests and build relationships; Discover needs & sell merchandise; Enthusiasticly meet and exceed guest expectations; Assist in merchandising through...

  • Retail Sales Associate

    1 month ago

    West Columbia, South Carolina, United States Veterans Canteen Service Full time

    Join the Veterans Canteen Service Team!We are seeking a motivated and customer-focused Retail Sales Associate to join our team at the Columbia, SC, VA Medical Center. As a Retail Sales Associate, you will be responsible for providing exceptional customer service to our Veterans and their caregivers in our cafes and retail markets.About the Role:Provide...

  • Retail Sales Associate

    1 week ago

    West Columbia, South Carolina, United States The Kroger Company Full time

    About The Kroger CompanyThe Kroger Company is one of the largest grocery retailers in the United States. We are committed to providing our customers with high-quality products and excellent customer service.Job OverviewWe are seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent...