Call Center Representative

3 months ago

Lenox, United States Canyon Ranch Full time

Overview:

Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisures Best Spa Award, an 11-time recipient of the Cond Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Responsibilities:

Are you passionate about wellness and dedicated to helping others on their journey toward well-being? As our Wellness Guide, you'll play a vital role in creating personalized experiences for our guests by matching their intentions with the ideal combination of services, activities, and lectures. Your expertise and guidance will help guests make the most of their wellness journey with us.

What Youll Do:
  • Personalized Guest Engagement: Connect with guests prior to their arrival to understand their goals and offer expert recommendations, inviting them to pre-book transformative services and activities.
  • On-Property Guidance: As the go-to wellness expert during their stay, provide personalized recommendations, answer questions, and offer one-on-one consultations to enhance their experience.
  • Curate the Perfect Experience: Adjust and tailor guest itineraries as needed, including booking, modifying, or canceling services, to ensure a seamless and rewarding visit.
  • Exceed Expectations: Gather valuable guest insights, preferences, and requests, and follow up on any special needs to ensure every detail is taken care of.
  • Stay Informed: Keep yourself up-to-date on the latest offerings, services, and departmental information through ongoing training, communication with other teams, and proactive learning.

If youre a wellness enthusiast with a passion for delivering exceptional guest experiences, wed love to have you on our team. Join us and help shape unforgettable moments for our guests

Qualifications:

A Bachelors degree or equivalent preferred, but not required for this position. (Or any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.)

It is preferred that you have experience in the health and wellness industry, and previous customer service experience is necessary. You need to be proficient in Microsoft computer applications.

To be successful, you need excellent communication, organization, and management skills. You need to be able to manage multiple projects and tasks simultaneously and work efficiently and calmly under pressure. You also need to have excellent listening and interpretive skills. You will need to demonstrate an understanding of the philosophy of Canyon Ranch.

  • Call Center Representative

    1 week ago

    Lenox, United States Canyon Ranch Wellness Resorts Full time

    Our Call Center Representatives are primarily responsible for matching guest intentions with the perfect combination of services, activities, and lectures. Activities include calling guests prior to arrival to offer guidance and advice and to invite Call Center, Representative, Technology, Hotel

  • Bi-Lingual HR Representative

    2 months ago

    Lenox, United States Michael Foods Inc. Full time

    Business Unit Overview: Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an...

  • Bi-Lingual HR Representative

    2 weeks ago

    Lenox, United States Michael Foods Inc. Full time

    Business Unit Description: Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an...

  • Academic Dermatologist

    1 week ago

    Lenox, United States The Talent Society Full time

    Are you a Dermatologist ready to shine in a vibrant healthcare setting? Join Bershire Medical Center's Dermatology Clinic in the picturesque town of Lenox, MA. They are seeking coverage starting as soon as possible. At Berkshire Healthcare, diversity is their strength, and inclusion is their jam. Berkshire Healthcare's Dermatology Clinic stands as a...

  • Dermatology Physician

    4 weeks ago

    Lenox, United States The Talent Society Full time

    Are you a Dermatologist ready to shine in a vibrant healthcare setting? Join Bershire Medical Center's Dermatology Clinic in the picturesque town of Lenox, MA. They are seeking coverage starting as soon as possible. At Berkshire Healthcare, diversity is their strength, and inclusion is their jam. Berkshire Healthcare's Dermatology Clinic stands as a...

  • Dermatology Physician

    4 weeks ago

    Lenox, United States Med Ninjas Full time

    Dermatology and Plastic Surgery in Lenox, MA is looking for a full time Dermatologist for short term coverage to manager follow-up care for patients. Practice Setting (Office/Clinic (Outpatient)/Inpatient/Free-Standing Surgical Center): Office/clinicDates of Coverage: ASAP (flexible)Schedule (Shifts and Hours): 8a-12p, 1-5pCall Schedule: NACall Ratio:...

  • Certified Registered Nurse Anesthetist

    4 weeks ago

    Lenox, United States Palm Health Resources Full time

    Locum CRNA Contract in Western Massachusetts - December start, ongoing potential 1099 locum coverage is available at a Level 3 Trauma Center in Western Mass. This assignment is from December - March, with potential for ongoing. Add this EZ assignment and location to your locum roster! Inquire for finer details and to discuss a potential application. 8s or...

  • Physical Therapist Assistant

    1 week ago

    Lenox, United States Powerback Rehabilitation Full time

    Physical Therapist Assistant   Key information: Title: Physical Therapist AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab   About the job As a Physical Therapist Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement physical therapy...

  • Physical Therapist Assistant

    1 week ago

    lenox, United States Powerback Rehabilitation Full time

    Physical Therapist Assistant   Key information: Title: Physical Therapist AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab   About the job As a Physical Therapist Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement physical therapy...

  • Locum - Physician - Dermatologist Lenox MA

    1 month ago

    Lenox, United States Della Infotech Full time

    Berkshire, Dermatology and Plastic Surgery in Lenox, MA is looking for a full time Dermatologist for short term coverage to manager follow-up care for patients. Practice Setting (Office/Clinic (Outpatient)/Inpatient/Free-Standing Surgical Center): Office/clinic Dates of Coverage: ASAP Schedule (Shifts and Hours): 8a-12p, 1-5p Call Schedule: NA Call Ratio:...

  • Locum - Physician - Dermatology Lenox MA

    1 month ago

    Lenox, United States Della Infotech Full time

    Berkshire, Dermatology and Plastic Surgery in Lenox, MA is looking for a full time Dermatologist for short term coverage to manager follow-up care for patients. Practice Setting (Office/Clinic (Outpatient)/Inpatient/Free-Standing Surgical Center): Office/clinic Dates of Coverage: ASAP (flexible) Schedule (Shifts and Hours): 8a-12p, 1-5p Call Schedule: NA...

  • Speech-Language Pathologist

    1 week ago

    Lenox, United States Powerback Rehabilitation Full time

    Speech Language Pathologist Key information: Title: Speech Language Pathologist Location/work environment: In facility Reporting structure: Reporting to Director of Rehab   Powerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits, 401k, paid time off, clinical...

  • Academic Dermatologist

    1 week ago

    Lenox, United States Wapiti Medical Staffing Full time

    Berkshire, Dermatology and Plastic Surgery in Lenox, MA is looking for a full time Dermatologist for short term coverage to manager follow-up care for patients. Practice Setting (Office/Clinic (Outpatient)/Inpatient/Free-Standing Surgical Center): Office/clinicDates of Coverage: ASAP (flexible)Schedule (Shifts and Hours): 8a-12p, 1-5pCall Schedule: NACall...

  • Dermatology Physician

    4 weeks ago

    Lenox, United States Wapiti Medical Staffing Full time

    Berkshire, Dermatology and Plastic Surgery in Lenox, MA is looking for a full time Dermatologist for short term coverage to manager follow-up care for patients. Practice Setting (Office/Clinic (Outpatient)/Inpatient/Free-Standing Surgical Center): Office/clinicDates of Coverage: ASAP (flexible)Schedule (Shifts and Hours): 8a-12p, 1-5pCall Schedule: NACall...

  • Food and Beverage Manager

    2 months ago

    Lenox, United States Hyatt Full time

    Description: Your journey begins now! At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in. Candidates interested in joining us on this journey need to believe in the power of the individual and...

  • Anesthesiology Physician

    4 weeks ago

    New Lenox, United States Summit Recruiting Group Full time

    Anesthesiology Opening - New Lenox, IL 40m to Chicago Position Details - Full-time, permanent- Turnover rate - very low- General structure of the team - MD/CRNA care model- Open for full-time permanent positions with weekend coverage- Shift times are variable with a potential for call- How often is the weekend schedule? The call is 24 hours and there is an...

  • Anesthesiology Physician

    4 weeks ago

    New Lenox, United States Adelphi Medical Staffing, LLC Full time

    Job Quick Facts: Specialty: AnesthesiologyJob Type: PermanentFacility Location: Naperville, ILService Setting: Inpatient/OutpatientReason For Coverage: VacancyCoverage Type: Clinical + CallShift Coverage: Hospital, possible Surgery Center/Endoscopy CenterShift/Call Schedule: FT/PT/WeekendsPatient Demographics: Pediatric, Adolescent, Adult,...

  • LX Maintenance Tech 1 Days

    4 weeks ago

    Lenox, United States Michael Foods Inc. Full time

    Business Unit Description: Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an...

  • Certified Registered Nurse Anesthetist

    1 month ago

    New Lenox, United States Summit Recruiting Group LLC Full time

    CRNA Openings - New Lenox, IL 40m to Chicago Multiple employed full-time roles available with a variety of shifts and flexible schedules! Position Details - Full-time, permanent- High-quality group of Anesthesiologists and CRNAs who are a growing, thriving practice in search of talented CRNAs. - Established group that fosters a collegial, friendly and...

  • Certified Registered Nurse Anesthetist

    4 weeks ago

    New Lenox, United States Summit Recruiting Group Full time

    CRNA Openings - New Lenox, IL 40m to Chicago Multiple employed full-time roles available with a variety of shifts and flexible schedules! Position Details - Full-time, permanent- High-quality group of Anesthesiologists and CRNAs who are a growing, thriving practice in search of talented CRNAs. - Established group that fosters a collegial, friendly and...