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ServiceNow Project Manager
3 weeks ago
Job Description
Role : ServiceNow Project Manager
Location : USA/Remote
6+ months contract
ServiceNow Project Manager will manage multiple projects with internal and external dependencies, complex scopes, and a higher level of risk requiring mitigation plans
Guide project teams which are composed of in-house employees, on-site contractors, and offshore contributors, making sure that their collective efforts are aligned with the department's goals and objectives
Ensure effective delivery by managing project meetings, estimation, requirements, scheduling/planning efforts, risks, and project finances within the Lean framework; Review and clarify project requirements, provide estimates, and task breakdowns, and participate in the creation and delivery of accurate and achievable project plans and budgets
Partner with other teams within IT and the business to develop and maintain relationships by engaging stakeholders to establish credibility, solve problems, build consensus, and achieve objectives
As a ServiceNow Project Manager, you will manage vendor relationships to ensure adherence to approved SOWs
Provide well-crafted stakeholder and governance communications on time with accuracy and completeness
Requirements
BA or BS or equivalent
3+ years progressive & extensive project management work; Experience in IT Asset Management preferred
Solid and demonstrated understanding of a framework within the Lean methodology
Proven experience in leading and managing multiple projects with multiple internal and external dependencies, complex or multiple scopes, a higher level of risk requiring mitigation plans
Ability to present project status to various levels of personnel
Ability to develop project plans and ensure adherence
Ability to lead project meetings and provide accurate meeting minutes, issues, risks, and action items. Organization is necessary
Decision making authority
Keeps management well informed of activities and raises concerns as appropriate
Uses judgment to assess when to bring issues and suggestions for improvement to management's attention
Relies on management for key decision making
Solid understanding of and demonstrated experience in using appropriate tools:
Agile Project Management tools such as Jira/Greenhopper, Rally, VersionOne or equivalent
Understanding of ServiceNow
SharePoint administration
Microsoft Office Tool; Power BI would be a plus
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