Guest Service Agent
3 weeks ago
Employment Type: Part-time/ Full-Time
Shift: 3 PM - 11PM
Are you a friendly and organized individual with a passion for providing exceptional guest service? Residence Inn Charleston River View is seeking a dedicated Front Desk Associate to join our dynamic team. As a key member of our front desk staff, you will be the first point of contact for our guests, ensuring a positive and memorable experience from check-in to check-out.
Responsibilities:
- Greet and welcome guests in a warm and professional manner.
- Efficiently handle guest check-ins and check-outs.
- Provide information about hotel services, amenities, and local attractions.
- Answer and direct phone calls with a courteous and helpful attitude.
- Assist guests with inquiries, requests, and concerns.
- Maintain a tidy and organized front desk area.
- Excellent customer service and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Previous experience in a customer-facing role is a plus.
- Basic computer skills.
- Competitive hourly wage of $15.
- Comprehensive benefits package.
- Opportunities for professional development and growth.
- A positive and collaborative work environment.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
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