Guest Service Agent

3 weeks ago


Charleston, United States Residence Inn Charleston Riverview Full time
Salary: $15/hour + Benefits

Employment Type: Part-time/ Full-Time

Shift: 3 PM - 11PM

Are you a friendly and organized individual with a passion for providing exceptional guest service? Residence Inn Charleston River View is seeking a dedicated Front Desk Associate to join our dynamic team. As a key member of our front desk staff, you will be the first point of contact for our guests, ensuring a positive and memorable experience from check-in to check-out.

Responsibilities:

  • Greet and welcome guests in a warm and professional manner.
  • Efficiently handle guest check-ins and check-outs.
  • Provide information about hotel services, amenities, and local attractions.
  • Answer and direct phone calls with a courteous and helpful attitude.
  • Assist guests with inquiries, requests, and concerns.
  • Maintain a tidy and organized front desk area.
Qualifications:
  • Excellent customer service and communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Attention to detail and strong organizational skills.
  • Previous experience in a customer-facing role is a plus.
  • Basic computer skills.
Benefits:
  • Competitive hourly wage of $15.
  • Comprehensive benefits package.
  • Opportunities for professional development and growth.
  • A positive and collaborative work environment.


Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
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