Program Manager

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Who We Are: As the nation’s largest residential Clean Tech company, Sunrun is on a mission to transform our energy system into the modern and sustainable grid of the future while making clean, renewable energy accessible to all residential households. To realize this vision, Sunrun is developing advanced technologies, products and services designed to reinvent the way people power their homes. We are actively hiring world-class talent in our Grid Services operations team focused on operating programs in growth areas such as bil-lateral and open-access VPPs, competitive supply, and next generation DER offerings for customers, like EV charge management and bidirectional EVs. You'll work alongside other passionate product leaders, originators, analysts, policy team members, data platform engineers and program managers engaged in the design and development of VPP products that are making a positive impact on our world. If you are (1) passionate about energy-related analytics, optimization, program operations and product development; (2) execution oriented; and (3) motivated by solving one of the biggest challenges of our time, then join us. Together we will disrupt a 100-year-old carbon intensive industry and advance Sunrun’s mission of creating a planet run by the sun. No candidate will exactly match this job description - please do not hesitate to apply What is the Role: You will be a leading member of the Grid Services Program Management team - responsible for overseeing a set of operational grid services programs while tightly coordinating with the origination team to ensure seamless program handoffs. The Program Manager (PGM) position leads multiple concurrent Grid Services programs during the operation and performance stages to successfully meet performance and revenue objectives associated with aggregations of Sunrun storage systems, EVs, etc. PGMs serve as the primary liaison between Sunrun and Grid Services customers as well as counterparties like utilities, and must develop trusted relationships with both internal execution teams and external vendors to effectively operate a Grid Services Program. This position defines tasks according to contracted program objectives, leads problem-solving initiatives and oversees quality control throughout all stages of the program cycle, while communicating proactively with senior stakeholders. The PGM is responsible for program design, technology platform trouble-shooting and customer interactions in keeping with a 5-star customer experience. Additionally, this position owns the improvement of related key activities across Sunrun's business to optimize Grid Service Operations, from creation to completion and impact reporting. The PGM should be able to combine knowledge of distributed energy resources, independently lead multiple concurrent programs, give detailed attention to program strategy, project management, risk management, and execution while always putting the customer first. This position will either be remote or based at one of Sunrun’s corporate offices. This position may require some amount of travel (likely,

ESSENTIAL DUTIES AND RESPONSIBILITIES Day-to-day, you will work closely with a small team of analysts, program, and product managers, as well as the origination team, to: Develop trusted relationships with Sunrun’s Grid Services customers Master a thorough comprehension of the program contract materials and ensure that all contractual or programmatic obligations are being met Lead the efficient delivery of projects toward overarching program goals Establish reporting metrics for internal leaders and external customer transparency Prioritize initiatives and roadmap development Be a leader in driving initiatives to achieve business goals Support with negotiations of contract terms to maintain customer relationships and continuity Manage performance and billing to contract terms Independently lead strategic projects for the Grid Services team Within your first month, you will familiarize yourself with our product, battery strategy, policy developments, tariff analysis, and data architecture. You will be expected to ask critical questions and develop a point-of-view. Between month two and four, you will be responsible for overseeing end-to-end program management for several active grid services programs, creating your own customer relationship management, program pipeline and reporting By the end of month five, you will begin to contribute to strategy and improvement related functions and help scale our internal capabilities REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS) Previous work in energy markets and/or utility energy services / demand response Previous work in behind the meter batteries and battery-backed services for grid partners Previous work in DERMs software and /or BTM asset-to-platform integration Demonstrated achievement in B2B account management Excellent verbal and written communication skills, including facilitation of group presentations Proficiency in Google suite applications, including Drive, Docs, Sheets, Slides, and Forms Innovation and problem-solving skills that include the ability to develop and propose solutions Must be able to work in a fast paced environment Candidate must be a self-starter and work with little or no supervision, this position requires continual analytical research methods, precise calculations and the ability to “think outside of the box”, as well as being prepared for continual change. Should possess excellent organizational and self-management skills. Bachelor’s degree or equivalent work experience in related field Compensation varies based on where you live Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed.

Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower.

Please speak with your recruiter to learn more. Starting salary/wage for this opportunity: $65,640.49 to $87,520.65 Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com .

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