Front Office Clerk

4 weeks ago

Morrow, United States MSCCN Full time

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. He/she reports up to an Assistant Center Manager or Center Manager, but could receive occasional instruction/supervision from a designated Lead in the clinic. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system. Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. Clearly communicates information about ChenMed clinical personnel to patients and other individuals. Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Participates in daily and weekly huddles to provide details on patients. Other responsibilities may include: Maintains the confidentiality of patients' personal information and medical records. Reviews patients' personal and appointment information for completeness and accuracy. Transmits correspondence by mail, email or fax. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Exceptional customer service skills and passion for serving others. Knowledge of ChenMed Medical products, services, standards, policies and procedures. Skilled in operating phones, personal computers, software and other basic IT systems. Ability to communicate with employees, patients and other individuals in a professional and courteous manner. Detail-oriented to ensure accuracy of reports and data. Outstanding verbal and written communication skills. Demonstrated strong listening skills. Positive and professional attitude. Knowledge of ChenMed Medical products, services, standards, policies and procedures. Proficient in Microsoft Office Suite products including Excel, Word and Outlook. Ability and willingness to travel locally, regionally and nationwide up to 5% of the time, Spoken and written fluency in English. EDUCATION AND EXPERIENCE CRITERIA: High school diploma or equivalent education required. A minimum of 1 year of work experience in a medical clinic or similar environment required. Working knowledge of medical insurance and/or knowledge of electronic medical record highly desired. We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (Current Contingent Worker please see job aid HERE to apply

  • Front Office Coordinator

    3 weeks ago

    Morrow, Georgia, United States MSCCN Full time

    Job SummaryWe're seeking a highly skilled and compassionate Front Office Clerk to join our team at ChenMed. As a key member of our medical clinic, you will be responsible for providing exceptional customer service to our patients, ensuring a smooth and efficient experience from check-in to check-out.Key ResponsibilitiesInteract with patients in a...

  • Orthodontic Front Office Coordinator

    4 weeks ago

    Morrow, United States D4C Dental Brands Full time

    Family Orthodontics is seeking an Orthodontic Front Office Coordinator!The team supports our offices in Stockbridge and Morrow.Office Hours: 7:15 am - 4:30 pm Monday - Friday We have a fantastic opportunity for a dental office Front Desk Coordinator! This position's primary responsibility is to handle all front office functions for the practice.  The Front...

  • Operations Director

    3 weeks ago

    Morrow, Georgia, United States Fitness Connection Full time

    Job SummaryAs an Operations Manager at Fitness Connection, you will oversee all aspects of the Front Desk, Kids Club operations, and subordinate management staff. This role includes overseeing cleanliness, maintenance, general administration, customer service, and revenue production. Leading the Connection Specialists team, you ensure that club operations...

  • Operations Director

    3 weeks ago

    Morrow, Georgia, United States Fitness Connection Full time

    Operations Manager Job DescriptionAs an Operations Manager at Fitness Connection, you will oversee all aspects of the Front Desk, Kids Club operations, and subordinate management staff. This role includes managing cleanliness, maintenance, general administration, customer service, and revenue production. Leading the Connection Specialists team, you will...

  • Guest Service Agent

    5 months ago

    Morrow, United States Drury Hotels Company, LLC Full time

    Property Location: 6520 South Lee Street - Morrow, Georgia 30260 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our...

  • Medical Assistant Float

    4 weeks ago

    Morrow, United States Concentra Career Choice Full time

    Overview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...

  • Medical Clinic Coordinator

    3 weeks ago

    Morrow, Georgia, United States MSCCN Full time

    We're looking for a highly skilled and compassionate Medical Clinic Coordinator to join our team at MSCCN. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our medical clinic.Key Responsibilities:Interact with patients in a professional and courteous manner, checking them in and out of the clinic, and...

  • Guest Service Ambassador

    1 month ago

    Morrow, Georgia, United States Drury Hotels Company, LLC Full time

    About Drury Hotels Company, LLCWe are a hospitality company that values our team members and strives to provide exceptional experiences for our guests.Job SummaryWe are seeking a Guest Service Ambassador to join our team. As a Guest Service Ambassador, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay with...

  • Guest Service Ambassador

    2 months ago

    Morrow, Georgia, United States Drury Hotels Company, LLC Full time

    About Drury Hotels Company, LLCWe are a hospitality company that values our team members and strives to provide exceptional experiences for our guests.Job SummaryWe are seeking a Guest Service Ambassador to join our team. As a Guest Service Ambassador, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay with...

  • Radiologic Technologist Float PRN

    4 weeks ago

    Morrow, United States Concentra Full time

    Radiologic Technologist Float PRNLocation US-GA-MorrowJob ID 295173Pos. Category Medical Center - RadiologyPos. Type Per DiemOverviewThis is a FT Float positon to the following centers... Hapeville, Morrow, Moreland, Conyers, Austell, Fulton, and Midtown. Includes a $5k sign on bonus! Are you ready to take your career to new heights? At Concentra, you...

  • Guest Service Ambassador

    1 month ago

    Morrow, Georgia, United States Drury Hotels Company, LLC Full time

    About UsDrury Hotels Company, LLC is a leading hospitality company that values its team members and strives to provide exceptional guest experiences.Job SummaryWe are seeking a highly organized and friendly Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests and will be responsible for...

  • Warehouse Operations Manager

    3 weeks ago

    Morrow, Georgia, United States Restaurant Depot Full time

    Job Summary:Restaurant Depot is seeking a highly skilled and experienced Warehouse Operations Manager to join our team. As an Assistant Branch Manager, you will be responsible for ensuring the efficient operation of the Branch, providing excellent customer service, and maintaining a positive company image.Key Responsibilities:• General operations of the...

  • Patient Care Coordinator-Bilingual Preferred

    6 months ago

    Morrow, United States Ortho Sport and Spine Physicians Full time

    DescriptionOrtho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for...

  • Shift Lead

    2 months ago

    Morrow, United States DoorDash Full time

      About the Team New Verticals is a new, lean team at DoorDash. We’re building and scaling new ways to delight our customers, leveraging the DoorDash platform About the Role DashMart is a new team at DoorDash focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customer's doorsteps....

  • Early Morning Stock Associate

    6 months ago

    Morrow, United States Ross Stores, Inc. Full time

    Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and...

  • Shift Lead

    2 months ago

    Morrow, GA, United States DoorDash Full time

    About the Team New Verticals is a new, lean team at DoorDash. We’re building and scaling new ways to delight our customers, leveraging the DoorDash platform About the Role DashMart is a new team at DoorDash focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customer's doorsteps....