Office Manager/Client Services Coordinator
3 weeks ago
Full Time, Chicago, IL, US 7 days ago, Requisition ID: 1142 SUPERVISION RECEIVED: SVP, New Vertical Markets/General Manager, Chicago / Associate Director, CS/CS Manager Support EXEMPTION STATUS: Non-Exempt JOB SUMMARY: The Office Manager/Client Services Coordinator is responsible for creating and maintaining a service-oriented and supportive environment for the Chicago office and its employees. This includes driving a highly organized, efficient, and happy office culture by managing office operations and processes. The person in this role also oversees the administration of client projects by facilitating the project management process and maintaining project information in InVision’s database. This person provides administrative support to the account management team and participates in the proposal process as required. RESPONSIBILITIES: Office Responsibilities Continuously think of ways to improve employee experiences and brainstorm new ways to update office processes. Manage incoming guests, by phone or in person in a professional and helpful manner. Maintain a fun, energetic, and positive work environment by spearheading office parties, lunches, fun days, and company offsites. Collaborate with the VP, Operations and assist in overall operations tasks (work with building on maintenance/drills, office moves, office budget, etc.). Participate in the Culture Club to implement culture events and activities. Manage office trainings and implementation and liaise with headquarters and satellite offices in this regard. Collaborate with the VP, Operations to review current office and company procedures and implement changes to make operations more efficient, sustainable, and fun. Be a satellite extension to HR, IT, and Finance departments. Learn and master systems used internally to be a resource to all employees. Administer team meetings by managing agendas, taking and distributing minutes, and arranging catering when needed. Assist account team with general administrative requests including travel arrangements, expense reports, cell phone bills, and AMEX reports. Purchase and send client gifts as requested by Account Managers. Provide backup to the other departments and perform administrative tasks as required. Special projects. Process Administration Maintain and update client information in InVision’s database. Maintain unassigned and assigned client list in database and intranet. Open, maintain, and update project information in InVision’s database. Meet with Account Managers regularly to review updated “open” job list. Work with Account Managers to ensure that all forecast information is accurate and up to date in InVision’s database. Ensure client and contact information is updated in InVision’s CRM database on a regular basis. Work with Account Managers and Accounting to generate client invoices in accordance with internal policies and client agreements. Work with Account Managers, Accounting, and clients to secure client purchase orders and client payments. Collaborate with Account Managers and Accounting on account receivable aging report bi-weekly. Work with client’s accounts payable division to resolve invoicing issues. Work with Producers and Account Managers to ensure all information needed to close jobs are ready and facilitate closing of jobs. Ensure all scopes of work, budgets, and purchase orders are correct and in the database. Verify all archived proposal and project elements are in the database as described in the archiving checklist. Close jobs in Project Management database. Skills, Knowledge & Abilities Familiarity with standard accounting practices. Excellent organizational skills and attention to detail. Ability to multi-task. Ability to work well under pressure in a fast-paced, dynamic environment. Ability to work independently as well as part of a team. Familiarity with setting up office workstations and computer equipment. Excellent working knowledge of CRM software. Passion for providing excellent service and quality. HOURS: The normal office hours are 8:30 a.m. to 5:30 p.m., Monday through Friday (40 hours per week). However, due to the nature and the scope of this position, days and hours may fluctuate. PHYSICAL REQUIREMENTS: Ability to perform job duties that may include an average amount of lifting (+ or – 25lbs.), sitting, bending, stooping, and standing is required. This will be an in-office role with the expectation of being in the office daily. TRAVEL REQUIREMENTS: Minimal travel is associated with this position. Travel for InVision related business is reimbursable at the amount allotted under state & federal guidelines. Must have a valid driver’s license. EDUCATION/EXPERIENCE: This position requires four years of previous work experience and some familiarity with the event production industry. The above statements are meant to describe the general routine nature of work performed by people being assigned to this classification. This should not be construed as a contract or an all-inclusive list of job requirements. InVision management reserves the right to alter the job description and/or position classification based upon business necessity and company profitability. #J-18808-Ljbffr
-
Office Manager/Client Services Coordinator
2 weeks ago
Chicago, United States InVision Communications Full timeFull Time, Chicago, IL, US 7 days ago, Requisition ID: 1142 SUPERVISION RECEIVED: SVP, New Vertical Markets/General Manager, Chicago / Associate Director, CS/CS Manager Support EXEMPTION STATUS: Non-Exempt JOB SUMMARY: The Office Manager/Client Services Coordinator is responsible for creating and maintaining a service-oriented and supportive environment for...
-
Manager, Client Services
4 weeks ago
Chicago, United States DAC Full timeLeading digital performance marketing agency seeks a Manager, Client Services Do you have the enthusiasm to rise to each challenge, the execution to drive outrageous performance, the curiosity to continually expand your knowledge, and the courage to propose original solutions to perplexing problems? Then you may have just found the perfect opportunity at a...
-
Office Coordinator
2 weeks ago
Chicago, Illinois, United States C4 Technical Services Full time{"Job Title": "Office Coordinator", "Job Description": "Job SummaryWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at C4 Technical Services.The successful candidate will be responsible for ensuring a safe and well-maintained office environment, managing front desk operations, and maintaining relationships with...
-
Client Investment Officer
4 weeks ago
Chicago, United States Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
-
Healthcare Services Coordination Manager
1 month ago
Chicago, Illinois, United States Private Health Management Full timeAbout the RoleAs a Manager, Healthcare Services Coordination, you will lead a team of coordinators and drive operations to deliver exceptional client service and optimize healthcare outcomes. With a strong background in care coordination and leadership, you will be responsible for developing and mentoring team members, ensuring seamless client interactions,...
-
Client Services Representative
2 months ago
Chicago, United States Chicago Financial Search Full timeClient Services Representative Are you a Client Services professional with experience managing the full Financial Services institutional client lifecycle? Do you have expertise with building client relationships and acting as a customer advocate? The client is a premier Financial Services firm providing a broad range of services in the Financial markets....
-
Senior Client Services Manager
2 weeks ago
Chicago, Illinois, United States AMS Staffing, Inc. Full time**Role Overview**The Senior Client Services Manager role is a pivotal position that focuses on receiving and enhancing client relationships. Key responsibilities include client relationship management, retention and relationship repair, utilizing firm resources, client support and advisory, team leadership and development, and operational excellence.Key...
-
Client Service Associate
2 weeks ago
Chicago, United States Wintrust Financial Full timeWintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping clients meet their increasingly complex financial goals with the highest standards of service and integrity. Through our four companies, Wintrust Investments LLC,...
-
Office Services Supervisor
16 hours ago
Chicago, United States Robert Half Full timeI'm currently partnering with a large law firm located in the loop that's looking to hire an Office Services Supervisor to replace their current person who is retiring at the end of this year. This position will be responsible for supervising and coordinating the workflow of a small staff between various departments including office services, records,...
-
Client Services Representative
2 months ago
Chicago, United States Chicago Financial Search, Inc. Full timeClient Services RepresentativeAre you a Client Services professional with experience managing the full Financial Services institutional client lifecycle? Do you have expertise with building client relationships and acting as a customer advocate? The client is a premier Financial Services firm providing a broad range of services in the Financial markets. If...
-
Office Services Supervisor
3 days ago
Chicago, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half Legal is partnering with a large law firm located in the loop that's looking to hire an Office Services Supervisor to replace their current person who is retiring at the end of this year. This position will be responsible for supervising and coordinating the workflow of a small staff between various departments...
-
Business Development Coordinator
4 weeks ago
Chicago, United States The Office of Experience Full timeJob TitleBusiness Development CoordinatorAbout OXThe Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly...
-
Vice President of Professional Services
4 weeks ago
Chicago, United States Office Revolution Full timeThe VP of Professional Services will lead the operational staff across all Office Revolution locations. This role encompasses designing effective team structures, identifying training needs, and developing high-performing talent to maintain a competitive edge through a consultative approach. The VP will set performance standards through data analytics,...
-
Vice President of Professional Services
4 weeks ago
chicago, United States Office Revolution Full timeThe VP of Professional Services will lead the operational staff across all Office Revolution locations. This role encompasses designing effective team structures, identifying training needs, and developing high-performing talent to maintain a competitive edge through a consultative approach. The VP will set performance standards through data analytics,...
-
Vice President of Professional Services
3 weeks ago
Chicago, United States Office Revolution Full timeThe VP of Professional Services will lead the operational staff across all Office Revolution locations. This role encompasses designing effective team structures, identifying training needs, and developing high-performing talent to maintain a competitive edge through a consultative approach. The VP will set performance standards through data analytics,...
-
Client Manager
4 weeks ago
Chicago, United States Matthews International Full timeSGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company. POSITION SUMMARY The Account Manager builds...
-
Chicago, United States Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
-
Associate Client Services Manager
2 weeks ago
Chicago, United States kargo Full timeKargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Everyday, our 600+ employees bring the power of their creativity and diversity to radically raising the bar on what mobile, CTV, AI, social, and eCommerce can do to wow consumers and build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago,...
-
Associate Client Services Manager
2 weeks ago
Chicago, United States kargo Full timeKargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Everyday, our 600+ employees bring the power of their creativity and diversity to radically raising the bar on what mobile, CTV, AI, social, and eCommerce can do to wow consumers and build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago,...
-
Client Service Associate, The Wealth Office
3 weeks ago
Chicago, United States Fiducient Advisors Full timeFiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments and foundations, private clients, and financial institutions. We operate with over 200 professionals nationwide, supporting our distinct purpose of helping clients prosper. The Client Service Associate is responsible...
