Care Coordinator

2 weeks ago

Tinley Park, United States Transitions Group Full time

Job Type

Full-time

Description

Transitions is seeking a Regional Care Coordinator with hospice an or health care experience to join our growing family The ideal candidate will have excellent marketing skills and experience, negotiating skills, and the ability to build rapport with different personalities. Local Travel is Necessary.

What We Offer:

We offer competitive salary, benefits packages and a supportive and collaborative environment with room to grow.

  • Auto/Gas Allowance
  • Medical, Dental, Vision, Life Insurance
  • Tuition Reimbursement
  • Travel Reimbursement
  • Company Equipment
  • 401k with company match
Responsibilities:
  • Generate appropriate referrals to Transitions Hospice from current and new customers within territory.
  • Meet or exceed growth and development targets (minimally acceptable performance of 10 admissions averaged per month) and actively establish and maintain market acceptance and allegiance throughout the local service area.
  • Establish and maintain professional and productive relationships with all referral sources, including physicians, nursing home, assisted living home health, hospital personnel, including discharge planners and/or case managers and other appropriate referral sources.
  • Constantly learn about hospice and Transitions Hospice and become an expert about both to help educate referral sources about hospice and Transitions Hospice.
  • Maintain standards of high quality customer service, and show respect to all constituents, both internal and external.
  • Establish and maintain ongoing public relations efforts to increase community understanding of Transitions programs and improve relations with current and potential referral and payor sources.
  • Implement marketing and promotional initiatives as directed by corporate Sales and Marketing.
  • Implement and maintain good 'sales habits', including efficient time & territory management, appropriate call volume as defined by the employee and Manager, execution of Seven Step Sales Process, self- analysis to gain efficiencies and effectiveness of marketing efforts.
  • Document customer and prospect information on profiles in SAM, document ongoing customer/prospect communications, document calls, referrals and mileage in accordance with company requirements on RHC Activity Sheet..
  • Monitor and report cost-effectiveness of marketing efforts.
  • Build and monitor community, customer, payor and patient/client perceptions of Transitions as a high-quality provider of services.
  • Provide educational in-services to accounts on a regular basis. Become a resource for customers and the community as a whole regarding hospice care.
  • Strategically assess the territory and assigned accounts on an ongoing basis and adjust plans and actions in order to achieve desired outcomes.
  • Identify opportunities for additional or improved services to address unmet customer needs.
Requirements

Requirements
  • Minimum age requirement of 18.
  • Bachelor's degree and related healthcare experience and knowledge preferred.
  • Minimum of three to five years of professional sales experience preferred. Additional related experience in the hospice an or health care industry also preferred.
  • Demonstrated history of positive sales results, preferably involving sophisticated and meaningful customer relationships that led to outstanding results.
  • Excellent communication, negotiation and public relations skills.
  • Ability to market effectively with customers, referral sources, and the community.
  • Compliance with accepted professional standards and practices.
  • Physical exam in accordance with state law requirements.
  • Valid driver's license with maintenance of good driving record and an automobile that is insured.

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