Client Services Representative
1 month ago
The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients. YOUR TASKS Create deliveries daily and monitor order processing. Monitor stock availability to ensure timely order clearance. Support account and purchasing team to troubleshoot order issues. Communicate with customers on order status and expected delivery dates. Coordinate return shipments (e.g., create return labels). Prepare and maintain status reports for client, management, and internal communications. Oversee customer accounts to ensure SLAs are met. Manage inventory updates, promotional planning, customer return cases, and inbound planning. Assist the Account Manager in providing data, advice, and resolving problems. Work closely with operations to ensure program requirements are met. Participate in business reviews with the customer. Continuous involvement and support with departmental process improvements Abide by all company safety and hygiene regulations Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice.YOUR PROFILETo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. At least two years of Customer Service Experience At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required High School Diploma or equivalent Must display initiative and flexibility to work in a fast-paced, changing environmentPreferred Qualifications / Skills: College degree Microsoft Office experience in PowerPoint and Power BI 3PL, Supply Chain, Logistics or similar experience preferred Ecommerce experience preferred SAP knowledge Project management experience Strong organizational skills Solid analytical ability Strong verbal and written communication skills Effective management of time and multi-tasking Ability to work independently and with othersWE OFFER Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities.
-
Client Services Representative
3 weeks ago
Shepherdsville, United States arvato Bertelsmann Full timeThe Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and...
-
Customer Service Representative
3 weeks ago
Shepherdsville, Kentucky, United States Kelly Services, Inc. Full timeWe are seeking a Customer Service Representative/ Inside Sales Rep to work at a leading motor supply company in Shepherdsville, KY. With us, it's all about Customer Service, Inside Sales, Sales, Motors, Customer, Retail, and Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our...
-
Customer Service Representative
3 weeks ago
Shepherdsville, Kentucky, United States Kelly Services, Inc. Full timeCustomer Service Representative/ Inside Sales Rep OpportunityWe are seeking a highly motivated and customer-focused individual to join our team at a leading motor supply company in Shepherdsville, KY. As a Customer Service Representative/ Inside Sales Rep, you will be responsible for providing exceptional customer service and sales support to our clients.Key...
-
Customer Service Representative
4 weeks ago
Shepherdsville, Kentucky, United States Kelly Services, Inc. Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Inside Sales Rep at a leading motor supply company in Shepherdsville, KY. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, while also driving sales growth and...
-
Bilingual Customer Service Representative
3 weeks ago
Shepherdsville, Kentucky, United States Surge Staffing Full timeCustomer Service Representative at Surge Staffing **Job Summary:** As a Customer Service Representative at Surge Staffing, you will be responsible for providing exceptional customer service to clients and customers. **Key Responsibilities:** * Conduct service calls to ensure quality customer service * Conduct outside sales calls to obtain new business...
-
Customer Service Representative
3 weeks ago
Shepherdsville, Kentucky, United States Ryan Baker - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Ryan Baker - State Farm Agent, you will deliver exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while...
-
Customer Service Representative
2 weeks ago
Shepherdsville, Kentucky, United States arvato Bertelsmann Full timeJob DescriptionThe Client Services Representative will be responsible for managing customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving.Key Responsibilities:Create deliveries daily and...
-
Customer Service Representative
3 weeks ago
Shepherdsville, Kentucky, United States Instant Aire LLC Full timeJob TitleCustomer Service RepresentativeWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling incoming calls, providing friendly and professional customer service, and ensuring our technicians are dispatched efficiently.Key...
-
Bilingual Customer Service Representative
2 weeks ago
Shepherdsville, Kentucky, United States Surge Staffing Full timeCustomer Service Representative Role at Surge StaffingAs a Customer Service Representative at Surge Staffing, you will be responsible for conducting service calls to ensure quality customer service, as well as conducting outside sales calls to obtain new business partnerships and customers. You will also present customers with additional Surge Staffing...
-
Server Representative
3 weeks ago
Shepherdsville, Kentucky, United States Kona Ice Full timeWe are seeking a highly motivated and charismatic Server Representative to join our dynamic Kona Ice team. As a Server Representative, you will be responsible for providing exceptional customer service to clients and customers with speed and accuracy.Key Responsibilities:Arrive safely to scheduled events and greet customers courteouslyProvide superior...
-
Customer Service/Inside Sales
2 months ago
Shepherdsville, United States Kelly Services, Inc. Full timeAt Kelly, were passionate about helping you find a job that works for you. How about this one? Were seeking a Customer Service Representative/ Inside Sales Rep to work at a leading motor supply company in Shepherdsville, KY. With us, its all abou Customer Service, Inside Sales, Sales, Motors, Customer, Retail, Staffing
-
Member Services Representative
5 months ago
Shepherdsville, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all...
-
Customer Service Representative
3 weeks ago
Shepherdsville, Kentucky, United States Walgreens Full timeAt Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering a distinctive and delightful customer experience. Your duties will include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout...
-
Customer Service Representative
2 weeks ago
Shepherdsville, Kentucky, United States Walgreens Full timeJob Summary:We are seeking a Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for delivering a distinctive and delightful customer experience.Key Responsibilities:Provide customers with courteous, fair, friendly, and efficient checkout service.Engage customers and patients by greeting them and...
-
Insurance Account Representative
3 weeks ago
Shepherdsville, Kentucky, United States Ryan Baker - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:Ryan Baker - State Farm Agent is seeking a skilled Insurance Account Representative to join their team. As a key member of the State Farm Agent Team, your expertise in insurance products and industry trends will enable you to effectively communicate with clients, identify their needs, and market products or...
-
Customer Service Representative
3 weeks ago
Shepherdsville, Kentucky, United States Walgreens Full timeJob OverviewAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.Key ResponsibilitiesModel and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and provide customers with courteous, fair,...
-
Service Tech
1 month ago
Shepherdsville, United States Carrols Restaurant Group Full timeCarrols Restaurant Group - 311 Brenton Way [Maintenance Technician] As a Service Tech at Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company representatives; Develop a work schedule to minimize the impact on...
-
Service Tech
1 month ago
Shepherdsville, United States Carrols Restaurant Group Full timeCarrols Restaurant Group - 315 Keystone Crossroads Dr [Maintenance Technician] As a Service Tech at Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company representatives; Develop a work schedule to minimize the...
-
Service Technician
2 days ago
Shepherdsville, Kentucky, United States Carrols Restaurant Group Full timeKey Responsibilities:As a Service Technician at Carrols Restaurant Group, you will prioritize and complete needed repairs in a timely manner.You will work with the R&M Budget to implement preventive maintenance procedures defined by company representatives.Develop a work schedule to minimize the impact on customer service and restaurant operations.
-
Service Technician
3 weeks ago
Shepherdsville, Kentucky, United States Carrols Restaurant Group Full timeService Tech Job DescriptionAs a Service Tech at Carrols Restaurant Group, you will be responsible for ensuring the smooth operation of our restaurant facilities. Your primary goal will be to prioritize and complete needed repairs in a timely and efficient manner.Key Responsibilities:Prioritize and complete needed repairs as they occur in a timely...
