Senior Technical Manager, Observability

3 weeks ago

Albany, United States NASCO Full time

NASCO

Senior Technical Manager, Observability

Albany ,

New York

Apply Now

As the Senior Technical Manager, Observability Leader, you will lead a transformative shift in how NASCO monitors and manages its systems. You'll champion leading-edge observability solutions, fostering a data-driven culture across development, production support, security, and infrastructure. Your expertise will be crucial in designing a comprehensive strategy to proactively identify and address issues, ensuring peak application performance and uptime. This role leads two dedicated teams specializing in Instana and Grafana, ensuring they effectively leverage these powerful tools. You'll champion a shift towards proactive monitoring, equipping teams with the knowledge and tools to translate data into actionable insights for faster decision-making and problem resolution. This role offers the opportunity to make a significant impact on NASCO's system health and overall success by collaborating with teams to gather needs, provide updates, and ensure alignment on observability initiatives. Responsibilities Develops and executes comprehensive observability strategies aligned with company goals, leveraging Instana and Grafana for maximum system performance and reliability Designs and implements effective monitoring and alerting solutions to proactively identify and address performance issues Collaborates with cross-functional teams to gather needs, provide updates, and ensure alignment on observability initiatives Analyzes system metrics and performance data to uncover optimization opportunities, scalability improvements, and cost savings Establishes and maintains documentation, standards, and best practices for observability processes, ensuring consistency and efficiency Manages day-to-day vendor relationships and ensure processes license renewals for observability/monitoring tools are processed in a timely manner to ensure for continuous application and system observability Contributes to defining, updating, and maintaining the overall observability processes and procedures Ensures the Observability infrastructure can be recovered during the annual Disaster Recovery Test, including onsite participation Leads subject matter experts for tool configuration, customization, and application integrations Collaborates with teams to troubleshoot and resolve complex incidents, minimizing operational impact Leads, influences and manages a team of resources to include conducting talent acquisition activities, coaching and/or mentoring, and identifying training requirements for associates Conducts performance management activities, including performance reviews, goals, development and continuous feedback Determines the appropriate staffing mix of contractors and associates to maintain steady work and stay within budget Creates, manages, and administers an annual departmental budget which may include billable hours and percentage targets Qualifications Required Knowledge, Skills, and Abilities: Deep understanding of observability principles and proven experience with monitoring and visualization tools, including configuration, customization, and troubleshooting especially Instana and Grafana Knowledge of distributed mid-tier technologies Excellent verbal and written communication skills, adept at conveying technical concepts to both technical and non-technical audiences across all levels Knowledge of distributed mid-tier technologies Demonstrated ability to lead and motivate a team, fostering a collaborative and innovative environment A strategic thinker who can develop and execute comprehensive observability strategies aligned with company goals Ability to collaborate effectively with cross-functional teams, building strong relationships, and driving alignment on shared objectives Commitment to staying current with emerging technologies, industry trends, and best practices in observability and related fields Strong analytical and problem-solving skills Nice to have: Knowledge in mid-tier technologies such as Pega, Unix, Linux, WebSphere, JBOSS, and DB2 Required Experience: 6 years related experience 2 years of experience managing a team of technical resources 2 years of experience with Instana, Grafana or other APM tool 2 years of experience in a similar leadership role within observability, monitoring, or performance analysis Required Training, Certification and Education: Bachelor's degree in Computer Science, Business, Information Systems, or a related field or equivalent work experience Benefits and Perks: Work/Life Balance – NASCO helps you find success at the workplace, and at home Matching 401(k) Employee Recognition and Bonus Programs – When NASCO is successful so are our employees Tuition Assistance – Learn, develop, and grow… on our dime E-Learning – Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost Choice of Blue Cross Blue Shield Medical, Dental and Vision Plans Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses Wellness Program 17 Days of Paid Time Off (PTO) per year – not including major holidays. That’s just starting out Company discount plans on mobile, technology services, etc., to help you save money NASCO is an Equal Opportunity Employer/veterans/disability/race/color/religion/sex/sexual orientation/gender identity/national origin. Must have legal authority to work in the US We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment Location

US-Home Office/ Remote # Positions

1 Category

Information Technology - All Openings

#J-18808-Ljbffr

  • Technical Project Manager

    1 month ago

    Albany, United States Symplr Software LLC Full time

    Overview The Technical Project Manager will be primarily responsible for the success of assigned DevOps and/or CloudOps related projects by applying project management best practices and procedures. In this role, you will work closely with cross-functional team members to ensure requirements are gathered and documented clearly, tasks are scheduled and...

  • Senior Business Analyst

    4 weeks ago

    Albany, United States Kyyba Full time

    The Senior Business Analyst will work closely with the Project Director and State client Medicaid IT leader as the trusted partner to provide business analysis services supporting modernization of Medicaid Enterprise systems. The Sr BA will provide support for As Is and to be business processes, lead develop business and technical requirements, for RFPs and...

  • Senior Java Developer and Technical Architect

    1 month ago

    Albany, United States Princeton IT Services Full time

    Job DescriptionJob DescriptionJob Title: Senior Java Developer and Technical ArchitectLocation: Albany, NY( Hybrid)Job Type: ContractJob Summary:The candidate will Support the infrastructure with expertise in physical security, IT security architecture, infrastructure platforms, application security, monitoring, tool administration/management and related...

  • Senior Project Manager

    4 weeks ago

    Albany, United States Symplr Software LLC Full time

    Symplr Software LLC Senior Project Manager Albany , New York Apply Now Overview The Senior Project Manager will provide project management leadership for the successful execution of several software development and implementation projects occurring concurrently. The Senior Project Manager serves as the point of contact with customers on projects and...

  • Technical Manager

    1 month ago

    Albany, United States Koch Industries, Inc. Full time

    Be a safety role model and show a high level of safety awareness and help drive a culture based on continuous improvement in safety. Actively promote and develop forward looking practices, procedures and techniques that foster an operating posture th Technical Manager, Manager, Technical, Operations, Product Development, Controls Technician, Business...

  • Blow Mold Technical Manager

    2 months ago

    Albany, United States Midland Farms Inc. Full time

    Job DescriptionJob DescriptionDescription:The Blow Mold Technical Manager is a key member of the Plant Management team. This is a hands-on, working management position. The key responsibilities include efficient operation of all Blow Mold equipment, efficient execution of Blow Mold related projects, efficient training of the Blow Mold Manager and operators...

  • Blow Mold Technical Manager

    2 weeks ago

    Albany, United States Midland Farms Inc. Full time

    Job DescriptionJob DescriptionDescription:The Blow Mold Technical Manager is a key member of the Plant Management team. This is a hands-on, working management position. The key responsibilities include efficient operation of all Blow Mold equipment, efficient execution of Blow Mold related projects, efficient training of the Blow Mold Manager and operators...

  • Senior Technology Product Manager

    3 weeks ago

    Albany, United States Wolters Kluwer Full time

    Wolters Kluwer Senior Technology Product Manager Albany , New York Apply Now The primary responsibility of this position is to manage and execute the roadmap for our Patient and Member facing tools. The ideas for new product concepts arise from three sources – (1) user research you conduct, (2) Voice of Client feedback, and (3) sales input scoped and...

  • Senior Technology Product Manager

    2 weeks ago

    Albany, United States Wolters Kluwer Full time

    Wolters Kluwer Senior Technology Product Manager Albany , New York Apply Now The primary responsibility of this position is to manage and execute the roadmap for our Patient and Member facing tools. The ideas for new product concepts arise from three sources – (1) user research you conduct, (2) Voice of Client feedback, and (3) sales input scoped and...

  • Senior Environmental Manager

    3 weeks ago

    New Albany, United States SME Full time

    The Opportunity: A Senior Environmental Manager will primarily be working with project/client management, business development, corporate strategy, group strategy, mentoring and administration. Responsibilities:Business Development: Identifying and securing clients and business/project opportunities both independently and in support of other local, regional...

  • Senior Project Manager

    3 weeks ago

    Albany, United States Exyte Full time

    Your vision is ambitious. Just like ours. Our people are our success. As one of us, you will contribute to engineering excellence for the high-tech markets of the future, including semiconductors, batteries, pharmaceuticals, biotechnology, and data centers. At Exyte, you will be part of a global community of challenge seekers who are ambitious and passionate...

  • Technical Manager

    3 weeks ago

    Albany, United States Koch Industries Full time

    Your Job Georgia-Pacific is seeking aTechnical Managerfor our new lumber mill in Albany, GA. The Technical Manager will utilize leadership, influence, operations experience, and communication abilities to analyze key performance data on process, product, and equipment to identify strategic improvements that create value. This position provides process...

  • Technical Manager

    2 weeks ago

    Albany, United States Koch Industries Full time

    Your Job Georgia-Pacific is seeking aTechnical Managerfor our new lumber mill in Albany, GA. The Technical Manager will utilize leadership, influence, operations experience, and communication abilities to analyze key performance data on process, product, and equipment to identify strategic improvements that create value. This position provides process...

  • Technical Project Manager

    3 weeks ago

    Albany, United States Staffing Solutions Organization LLC Full time

    Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. Technical Project Manager - Informatics & Technology in...

  • Senior Civil Engineer/Project Manager

    2 weeks ago

    Albany, United States Ramboll Group AS Full time

    Ramboll is a global multi-disciplinary engineering, design, and consultancy company. We have 16,500 employees worldwide, with 300 offices across 35 countries, including 59 offices in the US. Joining Ramboll means working for a company that strives to make a difference – for our employees, clients, and society. We truly support and encourage your...

  • Senior Engineer

    1 week ago

    Albany, United States Terracon Full time

    25702BR Service Line: Geotechnical Office Name: Albany Job Description: General Responsibilities: Provide engineering and consulting services for a broad array of projects and clients. This may include performing and/or leading field investigations, engineering analysis, calculations, and recommendations, design and development of plans and...

  • Technical Marketing Manager

    3 weeks ago

    Albany, United States ati Full time

    Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. ATI is seeking to hire a Technical Market Research Manager to support our research and development teams. The Technical Market Research Manager is responsible for...

  • Technical Marketing Manager

    2 weeks ago

    Albany, United States ati Full time

    Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. ATI is seeking to hire a Technical Market Research Manager to support our research and development teams. The Technical Market Research Manager is responsible for...

  • Project Manager Senior

    4 weeks ago

    Albany, United States PSI International Full time

    HBITS-05-13408 - Project Manager Senior – 50% REMOTE – Albany, NYAgency Name: Information Technology Services (ITS) Project/Program Name: PRJ0251517 Provide a short description of the Position: IT Project Manager Provide a complete list of the day-to-day tasks to be performed by the Selected Candidate: Coordinate internal resources and vendors for the...

  • Senior Quality Assurance Lead

    2 weeks ago

    Albany, United States NTT DATA Full time

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Quality Assurance Lead to join our team in Albany, New York (US-NY), United States (US). Overview of job : The Senior...