Senior Quality Assurance Engineer
2 weeks ago
Summary Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia's clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.Job Description At Aperia, we rely on a dynamic team of developers. We're seeking a Sr. Quality Assurance Engineer who is ready to work with new technologies and architectures in a forward-thinking organization that's always pushing boundariesWhat does a successful (Quality Assurance Engineering - Sr Professional II) do at Fiserv?QA Technology professional, experienced in leading large, high performing global testing teams. This position is part of the Corporate Applications Quality Assurance and responsible for ensuring the quality of products and services using Agile, Waterfall, DevOps with CI/CD in a fast-paced services environment.What you will do:Lead QA delivery team (onshore / offshore model), including strategy & operations, while directing testing and delivery of enterprise applications across multiple streams and portfolios according to the business requirements.Spearhead Test Strategy, Test Plans, Defect Management, Test Automation and Execution for various transaction types.Execute Test Planning and Automation for multiple strategic programs against well-defined milestones and business objectives. Proven experience in all aspects of SDLC & Agile - Scrum methodologies.Communicate and advise Senior Executive Leadership in matters of testing inclusive of statuses, health, risk, estimates, day-to-day operations, and long-term strategic roadmap.Have ability to provide expert solutions and testing recommendations.Provide recommendations for improvements in lower environments and infrastructure, data management including upgrades, integration, and architecture to meet the critical business needs.Participate in and contribute to project discussions including Requirements, Design discussions and weekly meetings.Define and track QA SLAs and Metrics to adhere to baseline quality standards. Robust QA process inclusive of Lessons Learned, Retrospective & Implementation of Resulting process improvement opportunities.Maintenance / tracking of QA KPIs, Metrics pertain to Quality (Total Defects, Defect Density, Defect per hour, Defect leakage), Automation (Coverage, Velocity, Failure Rate, Utilization rate, ROI, Script Creation effectiveness) and Time to Market (Defect turnaround, Defect retest turnaround time, Fix failure rate) with Root Cause assessments, Statistics and recommendations.Host automation demo sessions, test scope, test plan, test cases, test results walkthrough sessions with Business, Product owners, PMO, Tech Owners, Developers and Test teams and obtain approvals.Ensure that Service Delivery is in compliance with Fiserv Regulations and Policies, including Application Release Methodology.Mentoring, guiding, assisting QA team on the QA Best Practices, Strategy, Tools, and Testing techniques.What you will need to have: Experienced QA Test LeadMinimum of a 4-year degree in Computer Science, Engineering, or other technical/analytical degrees.4-7 years of related technical and business leadership experience with Quality Assurance and Testing discipline.Technical skills: Java, ETL, SQL, Oracle Exadata, Hadoop, Talend4-7 years of management in testing with large teams using various methodologies including Waterfall, Agile- Scrum and SDLC.Outstanding interpersonal and communication skills (oral, written, and interpersonal) including the ability to communicate technical concepts to a non-technical audience.Strong understanding in advancement of CI/CD or DevOps Testing Models with GitLab, Nexus, Harness, Tricentis Tosca (Automation Foundation), JIRA, Postman, SoapUIAbility to contribute and direct at all levels of testing including unit, functional, automation, performance, and scalability testing; be able to step in and provide leadership in test design and implementation.Proven experience in coordinating global teams for multiple portfolios. This includes, but not limited to, Daily Stand-ups, Estimations, Coverage, Test Strategy, Planning, Test Cases review, Defect triage, Statuses, Reporting, Test Results review & walkthrough sessions and represent the Corporate QA team during U.S. hours.Collaboration with Business, Development, and other testing teams.Should be a client focused individual adept with knowledge to execute programs of varying complexities and report "valuable" metrics along with key milestones, dependencies, risks, and issues.Candidate must have strong skills, including:Ability to understand customer's point of view.Strong desire for quality.Excellent organizational skills, detail-oriented, with proven ability to track and support multiple projects at once.Excellent verbal and written communication skillsPlanning and management skillsExtremely effective collaboration and team building experience.People skills, especially diplomacy and advocacyGreat problem solverStrong analytical skillsAbility to grasp complex technologies easily and be able to learn new information quickly.Ability to foresee potential issues and risks.Flexible and adaptable with changing priorities, with an ability to handle stress.Have ability to withstand pressures and can say 'no' to other managers when quality is deemed insufficient, or QA processes are not being adhered to.What would be great to have:Knowledge of QTest, TOSCA, JENKINS, SPLUNK, Jira, Confluence, TOAD, Microsoft Office, SharePoint,Eligibility RequirementsMust be willing to submit to a background investigation and drug test as part of the selection process.Job Type Full-TimeSchedule Monday to FridayWork Location Omaha, NEBerkely Heights, NJAlpharetta, GACoral Springs, FLBenefits Health insurance Health savings accountDental insuranceVision insurance401(k) matchingLife insurancePaid time offParental leaveDisability insuranceChildcare assistanceEducation reimbursementFitness membershipVolunteer time offThis job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only. Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.
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