Utilization Management Intensive Case Management Coordinator

2 weeks ago


Los Angeles, United States UCLA Health Full time

General InformationPress space or enter keys to toggle section visibilityWork Location: Los Angeles, USAOnsite or RemoteFlexible HybridWork ScheduleWednesday - Friday 1:00pm - 10:00PM PST, Saturday - Sunday 8:00am - 5:00pm PSTPosted Date04/09/2024Salary Range: $22.03 - 43.68 HourlyEmployment Type2 - Staff: CareerDurationIndefiniteJob #15470Primary Duties and ResponsibilitiesPress space or enter keys to toggle section visibilityProvide key clinical support within a world-class health organization. Help ensure the delivery of exceptional, compassionate, and appropriate patient care. Take your professional expertise to the next level. You can do all this and more at UCLA Health.Under the direction and supervision of the RN Assistant Director, the Case Management Coordinator is responsible for patient high risk care coordination activities in hospital, SNF and outpatient settings during afterhours and weekends. The role receives urgent, routine, pre-service and retro authorization requests and processes them through the referral and authorization procedures as established by the medical group utilization department. Responsible for prepping and processing referrals according to DOFR, posted UCLA Medical Group Medical Guidelines, identifies documents needed to assist the next level of reviewer in review, and health plan contracts.The Case Management Coordinator will also be responsible for:* Preparation and maintenance of specific reports and computer applications/logs* Monitoring members/patients followed by Case Management for safe discharge planning and appropriate access to care* Working directly with Concurrent Nurses and Intensive Case Management Nurses* Review pending claims for approval or denial* Provide timely care coordination for CM enrolled patients and Medicare Advantage high risk patients to prevent hospital utilizationSalary Range: $22.03 - $43.68 HourlyNote: This posted position is 1 of 2 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.Job QualificationsPress space or enter keys to toggle section visibilityWe're seeking a well-organized, detail-oriented, deadline-driven individual with:* High school diploma, GED, or equivalent* Experience working in case management and care coordination in managed care environment preferred* Proficiency in processing ambulatory managed care referrals* Vodavi phone system experience desired* Ability to operate a wide variety of office equipment* Computer proficiency with Microsoft Office* Excellent communication and multi-tasking skills* Ability to work well with frequent interruptions and meet deadlines* Care Coordination experience preferred#J-18808-Ljbffr

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