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Customer Service Representative

3 months ago

Farmington, United States TEKsystems Full time

Leading Healthcare consultant Company is hiring a Customer Service PRofessionals Avon, CT Contract-to Hire This role offers individuals the ability to work alongside one of the top-rated healthcare consulting companies in Connecticut This is a great opportunity to join an organization whose pillars of success are built on customer service, employee development, and community engagement. Further, explore this exciting opportunity below Employee Value: Weekly Pay - $17-$18 Free lunch Every day Free healthcare once permanent Fantastic Culture - Management ensures a friendly, team-oriented, and laid-back environment Job Description: The Customer Service representative should have clear communication skills, both with phone calls and through email. The client base is 65 Medicare participants, which requires empathy, patience and a positive attitude. Reps should have knowledge of Insurance terminology, Medicare & Part D plans. Problem solving, organizational know how and collaboration skills, as the CSR is the liaison between the members, providers and pharmacies, as well as other carriers to resolve claim and prescriptions issues. Multi-tasking, adaptability, documentation and follow up skills are a must. Reps should have basic computer skills for database and website navigation, Microsoft outlook, word and excel knowledge. Work Environment: 5 days onsite 10-6pm About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.