![Fairfield Inn & Suites Appleton](https://media.trabajo.org/img/noimg.jpg)
Night Auditor
2 weeks ago
As Night Auditor, you are the main resource for our guests during the overnight hours. You are responsible for maintaining overall hotel operations and reconciliation/posting of all revenues from the previous day. You are also accountable for check-in, check-out, kiosk operations, market sales and all other guest interactions. If you are friendly, personable, and like to work independently, this may be just the job for you
RESPONSIBILITIES
- Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
- Book guest hotel reservations.
- Register guests to the hotel, verifying reservation, personal information and securing payment information.
- Answer and route calls as appropriate; take guest messages with accuracy.
- Promote the brand loyalty program and provide recognition and benefits to all present members.
- Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner.
- Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
- Responsible for cash drawer contents and transactions during shift.
- Maintain accurate records including cash flows, registration cards, reservation cards, and property walks.
- Process all market and retail transactions for the guests.
- Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions.
- Maintain appropriate market inventory levels, restocking when necessary.
- Handle confidential information, including guest records, with a high degree of integrity.
- High School Graduate or GED required.
- Knowledge of front desk operations and procedures, guest services and hotel services.
- Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
- Able to work independently and desire to participate as part of a team.
- Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
- Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
- Demonstrate genuine care for customers and employees.
- Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
- Able to work in a fast-paced environment.
- PTO with immediate accrual
- Access 50% of your wages prior to payday
- Discount program for car rentals, travel, entertainment, etc.
- Hotel Discounts Worldwide
- Health Insurance
- Dental Insurance
- Vision Insurance
- Basic Life/AD&D and Supplemental Life Insurance
- Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
- Employer Sponsored Long-Term Disability Coverage
- 401(k) with immediate match
- Double Time for Holidays Worked
- Health Savings Account
- Employee Assistance Program (EAP)
- Dependent Care FSA
-
Night Auditor
1 week ago
Appleton, United States Candlewood Suites Full timeSubmit Applications to The Candlewood Suites in Appleton is looking for a **Full-time Weekday Auditor.** **No Weekends / No Restaurant On Site / No Breakfast On Site** Front desk duties include but are not limited to: phone systems, computer systems, and reservations. As the Night Auditor you would be responsible for great guest service, guest billing,...
-
Part-time Night Auditor Weekends
4 weeks ago
Appleton, United States Aileron Management Full timeJob Type Part-time Description The Hampton Inn Appleton/Fox River Mall Area is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties. We are looking for candidates that have weekend availability. The Job A typical shift for a Night Auditor starts in the late evening and goes...
-
Part-time Night Auditor Weekends
4 weeks ago
Appleton, United States Aileron Management LLC Full timeJob DescriptionJob DescriptionDescription:The Hampton Inn Appleton/Fox River Mall Area is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties. We are looking for candidates that have weekend availability.The Job A typical shift for a Night Auditor starts in the late evening...
-
Night Auditor
1 month ago
Appleton, United States Fairfield Inn & Suites Appleton Full timeAs Night Auditor, you are the main resource for our guests during the overnight hours.You are responsible for maintaining overall hotel operations and reconciliation/posting of all revenues from the previous day.You are also accountable for check-in, check-out, kiosk operations, market sales and all other guest interactions.If you are friendly, personable,...
-
Night Auditor
4 weeks ago
Appleton, United States Fairfield Inn & Suites Appleton Full timeAs Night Auditor, you are the main resource for our guests during the overnight hours.You are responsible for maintaining overall hotel operations and reconciliation/posting of all revenues from the previous day.You are also accountable for check-in, check-out, kiosk operations, market sales and all other guest interactions.If you are friendly, personable,...
-
Night Auditor/front Desk Clerk
2 weeks ago
Appleton, United States Extended Stay Hotels Full timeThe Night Guest Service Attendant works from 11 p.m. to 7 a.m. **Job Type**: Part-time Pay: $16.00 - $16.50 per hour **Benefits**: - 401(k) - 401(k) matching - Dental insurance - Employee discount - Flexible schedule - Health insurance - Life insurance - Paid time off - Tuition reimbursement - Vision insurance Schedule: - 8 hour shift - Night shift -...
-
Part-Time Teller
2 weeks ago
Appleton, United States American National Bank Fox Cities Full timeJob DescriptionJob DescriptionDescription:Work where you can SHINE!If you have been looking for an organization that places value on what you can bring to the table, then look no further. As a small community bank, our differentiator is our people! If you are looking to make an impact, have fun while working hard, being creative and thinking outside the box,...
-
Part-Time Teller
3 days ago
Appleton, United States American National Bank Fox Cities Full timeJob DescriptionJob DescriptionDescription:Work where you can SHINE!If you have been looking for an organization that places value on what you can bring to the table, then look no further. As a small community bank, our differentiator is our people! If you are looking to make an impact, have fun while working hard, being creative and thinking outside the box,...
-
Donor Services
2 weeks ago
Appleton, United States Fox Cities Performing Arts Full timeOVERVIEW As a local nonprofit arts and cultural education organization the Center strives to be a multicultural gathering place that inspires, transforms, and builds a more connected community through exceptional live experiences. To accomplish its mission and vision the Center will be a place where all feel welcome, accepted, and able to achieve our...