Senior Product Specialist

2 weeks ago


Indiana, United States VECTOR Informatik Full time

Job Profile:

Senior Product Specialist– Measurement and Calibration Location : Bengaluru, India. Number of Positions:

2 Experience -

10 to 14 years Job Description: In this role, you will act both in a “classical” support engineer role for our measurement and calibration product line and be the internal expert for these topics. Your primary role will be to support our customers in tool usage questions for creating / modifying experiments/configurations and in answering general questions on software and hardware usage for measurement and calibration topics. You will also be involved in pre-sales support around measurement and calibration, data acquisition, requirement engineering, proof of concepts, and product demonstrations. You would have to interact with customers in India and our extended team in Germany to help customers quickly resolve their support issues. Typical tasks include: Responsible for 1 st

level technical support for the measurement & calibration tools like CANape, vSignalyzer, ASAP2 Tool-Set and VX1000. Respond to technical support questions coming from customer on topics related to sensors, measurement configuration, tool usage etc. Provide technical assistance to customers via telephone/mail/web conferencing or personal visit. Interaction with customers to identify their use cases and suggest the appropriate technical solutions. Develop customer specific solutions for their needs and as per their specifications in case required. Preparation of Proof of Concepts and technical proposals for customer use cases. Implementation of “proof-of-concepts” for customers in pre-sales phase. To interact with customers during exhibitions/ seminar/conferences etc. Product demos and presentations in seminars and events. Conducting training and workshops for tools like CANape and vSignalyzer Communicate with internal stakeholders: Sales, Training, Support, Production and Development. Guiding and mentoring new joiners to the team. Desired Candidate Profile: Education: Degree in Electronics, Instrumentation, or Electrical Engineering from a reputed Institute. 10 to 14 years of working experience in the test and validation domain Working experience in measurement and calibration tools like CANape, INCA, ATI vision, etc. Good knowledge of setting up and executing of measurement experiments, recording measurement data, and analysis. Good knowledge of sensors and hardware used for in-vehicle or test bench measurement in the automotive filed. Hands-on experience with sensors from different manufacturers will be an added advantage. Hands-on experience with loggers, sensors, measurement modules etc. Hands-on experience with CSM/Ipetronik/HBM measurement modules will be a plus. Working experience of automotive networking systems (CAN, LIN, CCP, XCP etc.) Must be a good team player and have excellent communication skills. Structured, analytical approach to work Self-driven work style & creativity Frequent travel is a must for this position. Good knowledge of MS Office (Outlook, Powerpoint, Excel etc)

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