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Hotel General Manager

2 months ago

Omaha, United States Lodging Dynamics Full time

* 02-Feb-2022 to 03-Apr-2022 (MST)

* TownePlace Suites - Omaha West

* Omaha, NE, USA

* Full Time

*Medical, Dental, Vision, 401k*

**About Lodging Dynamics:**

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

**Life as a GM:**

* Recruit, hire, train, counsel and motivate all associates in all departments of the hotel.

* Responsible for department payroll administration.

* Conduct all department head performance appraisals and bonus calculations, where applicable.

* Participate in departmental expense and labor budgeting preparation.

* Schedule personnel within budget guidelines to assure adequate staffing to maintain service levels.

* Develop department attitude of attentiveness and anticipation of guest needs.

* Ensure guest special requests are fulfilled promptly and associate take ownership of issues.

* Ensure proper delivery of all guest services, including but not limited to social hour, breakfast service, dry-cleaning, mail delivery, shuttle, grocery shopping, newspaper delivery, Business Center, wireless Internet, etc.

* Resolve guest complaints with Guest Relations concerning the hotel, or guest billing and chargeback inquiries.

* Process & reconcile daily cash deposits.

* Monitor posting of guest charges to minimize lost revenue.

* Ensure front desk personnel perform bucket checks each shift and monitor rate variances.

* Coordinate reservations and efficient group registration with Sales Department.

* Monitor suite availability and develop the hotel's yield management system with Sales to maximize suite revenue.

* Ensure an effective cash control system is in place and that all credit card and check cashing policies are followed.

* Maintain efficient operations and inventory controls for the hotel Market (i.e. gift shop).

* Responsible for the administration of key control procedures.

**What we're looking for:**

* 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or unrelated major

* 4 years' experience in hotel management operations, sales and marketing, or related professional area. OR - 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or unrelated major.

* 2 years' experience in hotel management operations, sales and marketing, or related professional area.

**What to expect in your first few months:**

First, you will become familiarized with the property and your associates From there we'll have you work within the hotel operations where your leadership will really shine As you continue to work in this role, you'll become a key contributor to the hotel's success

**The perks working for us:**

* People-first culture

* Travel discounts at hotel partners and franchises

* Paid time off

* Participation in our Wellness program

* Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits

**How to apply:**

Join us Submit your application online

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