Quality Manager
1 month ago
**[SUMMARY: [The[ Quality Manager is responsible for all quality functions pertaining to production lines; including control plans, inspections sheets, continuous improvement, 8-D problem solving and containment plans.
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Ensures customer satisfaction and the increase of product/process quality through measures such as: PPM, cost of quality, number of concerns/Q.R.s and quality ratings.
Aims to achieve these objectives in the most cost-effective manner.
Performs customer courtesy visits.
Travels to customer locations to address quality issues.
Uses the 8-D program solving process to identify root cause and develop corrective actions.
Conducts tear-down analysis and disposition of all customer returns.
Oversees implementation of continuous improvement activities.
Collaborates within a team regarding design issues.
Designs various small gages which affect quality.
Coordinates internal and external sort or rework activities.
Develops and maintains various documentation (Control Plans, P.P.A.P., P.F.M.E.A., Process Flow, etc.) pursuant to IATF 16949 guidelines.
Performs other related duties as assigned by management.
[SUPERVISORY RESPONSIBILITIES:]{tahoma",sans-serif"=""}
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