Senior Business Consultant
4 weeks ago
Job Description
Lead workshops to understand customer s business imperatives, technology landscape and transformation priorities
Perform framework driven assessment to benchmark customer s maturity levels across specific domains & functions
Map customer s business problems to ServiceNow solutions
Present a PoV to customer on how Client will leverage the platform to address their priorities
Prepare business case for ServiceNow driven transformation
Craft a solution roadmap aligned with customer s business and technology strategy
Skillset:
Overall experience of 15+ years; 6+ years of experience in ServiceNow
Experience across ITSM, ITOM, HAM, SAM, SPM, Customer/Employee Experience, Operational excellence and Industry Solutions
Experience in Advisory, Consulting, Sales and Solutions roles is preferred
Experience in collaborating with multiple stakeholders from within the organization, customer as well as partner
Experience leading large transformation programs is preferable.
Soft skills:
Good oral and written communication skills
Good organizational and personal skills to communicate with business stakeholders
Proactive, self-driven, motivated and results orientated
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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