Cage Cashier

3 months ago

Placerville, United States Redhawk Full time
DUTIES AND RESPONSIBILITIES
  • Balances assigned bank accurately and held accountable to a high degree for any variances.
  • Ensures Red Hawk Casino cash and non-cash asset protection.
  • Cashes chips, tickets and gaming tokens into money for guests, in a courteous, timely manner.
  • Cashes personal, business and travelers checks for currency.
  • Prepares and processes tax documents and withholding, ensuring correct tax rate is applied.
  • Pays out large jackpots.
  • Complies with Title 31 requirements by tracking and logging cash transactions in excess of $3,000
  • Redeems foreign currency, computing accurate exchange rates for the various currency received
  • Processes marker issuance and buy-back transactions, providing quality service to each guest
  • Counts and balances chips.
  • Prepares chip fills for Table Games.
  • Assists guests with enrolling in check cashing and Red Hawk line of credit
  • Processes cash advances and gift card redemption.
  • Verifies and reconciles guests' marker and deposit balances with the accounts receivable aging report
  • Answers the phone, assists guests with any credit-related problems.
  • Assists various departments in counting gratuities.
  • Prepares and distributes cash to casino outlets and Team Member banks.
  • Verifies all money drops and deposits money into appropriate accounts.
  • Reconciles accounts.
  • Processes markers, returned checks and guest deposits.
  • Maintains various records of Main Bank activities.
  • Pulls and counts mutilated money, preparing it to be returned to the bank.
  • Processes bus buy-ins and promotional chips, verifies and redeems table bets.
  • Pays out promotional drawings.
  • Prepares cash fills for kiosks and cash recyclers.
  • Performs all even exchanges between slot department and the cage
  • Balances monies received and disbursed
  • Verifies all cash, monetary instruments and IDs, capturing any suspicious or fraudulent items.
  • Conducts operation of basic slot machinery, cash dispensing machine, redemption machine, bill counter, coin counter and calculator.
  • Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
  • Brings team member concerns and/or problems and unusual guest activities to the attention of the shift supervisor or manager.
  • Trains new Team Members in all Cage areas while monitoring and reporting on trainees' progress.
  • Held accountable to a high degree for errors and variances incurred during the training of new Team Members.
  • Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
  • Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
  • Maintains guest service levels to established standards.
  • Maintains a working knowledge of casino's current and upcoming special events in order to inform guests.
  • Resolves minor guest conflicts, which relate to rewards.
  • Assist guests with rewards questions.
  • Redeems gifts for various weekly gift giveaways.
  • Encourage guests to sign up for Rewards Club.
  • Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
  • High school diploma or GED required.
  • Some college courses in banking, finance or related area preferred
  • Cash handling experience preferred
  • Must be familiar with, and able to operate, computers and printers.
  • Ability to stand for the duration of the shift
  • Ability to lift 501b coin bags.
  • Must be at least 21 years of age.