Sales Associate Hanover Salvation Army Store

4 weeks ago

Hanover, United States Salvation Army Full time

Overview

The Salvation Army Adult Rehabilitation Center is seeking a Sales Associate to be responsible to perform a wide variety of duties in order to create and sustain a pleasant and hospitable work environment and maintain customer relationships.

Responsibilities

* Assist in creating a pleasant and hospitable work environment and maintain good customer relationships. * Assist, as required, with store operations. * Serve all customers in a courteous and efficient manner. * Handle all donations with care and donors with respect and courtesy. * Handle merchandise as directed, always maintaining proper categories and colorization. * Ensure that store is sufficiently stocked and "ragged out" in accordance with the "ARC COMMAND RAG OUT CALENDAR." * Assist in cleaning and general maintenance of store property. * Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management. * Maintain a clean and clutter free work area. * Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations * This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor). * Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.

Processing

* Sort, hang, tag, price and distribute to all departments donations as necessary when the warehouse does not send needed production. * Clean, sort and price shoes, furniture, domestics, books, records, bric-a-brac, electronics, toys, and jewelry from warehouse and distribute to appropriate department.

Cashier/Sales Floor

* Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits. * Sort, price, stock and "rag out" merchandise as directed. * Restock fitting room merchandise back to racks in proper category and color code * Maintain merchandise displays as directed. * Answer telephone calls in an efficient, friendly, professional manner

Donations/Maintenance

* Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily. * Accept donations in accordance with standard policies while providing courteous, respectful service to the donor * Able to lift 100 pounds. * Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities. * Safeguard all donated materials and assigned equipment. * Ensure a constant flow of donations to the sorting table throughout the day. * Assist with ragging out the sales floor as assigned. * Perform lawn and garden work as needed.

Qualifications

* High school diploma or equivalent. * Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers. * Excellent customer service skills. * Ability to understand and follow directions. * Ability to stand for long periods of time. * Ability to lift 50 pounds.

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