Help Desk Specialist

1 week ago

Federal Heights, United States Creative Financial Staffing Full time

Position: Help Desk Specialist

About the Company:

Our client is an industry leader They are seeking a full-time, permanent Help Desk Specialist to be a great addition to their Help Desk customer support team. Here are a few reasons why you should apply:

  • Innovative and fast-growing technology leader.
  • Company is experiencing tremendous growth and has opportunities for advancement.
  • Family oriented, friendly culture

Job Description:

You will be providing tier 1-2 Technical Support to external clients utilizing the companys software, hardware, and services. If you have experience working in a technical support or help desk environment, enjoy providing great customer service, and want to be a part of a fast-growing company helping the community, this may be the role for you

Preferred Experience:

  • 1-3 years of Help Desk/Tech Support experience.
  • Experience troubleshooting hardware/software and networks.
  • Knowledge of basic networking comprehension (switching & server knowledge, Quality of service)
  • Knowledge of Windows Server, Active Directory, LAN, WAN, and wireless networks.
  • Provides excellent customer service.
  • Strong communication and interpersonal skills.
  • Ability to work a flexible schedule.

Bonus Experience:

  • Certifications in CompTIA A+, Network+ or CISCO.
  • Experience with Microsoft Teams.

Job Type:

  • Full-Time / Permanent

#INMAR2024

#CBMAR2024

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