Customer Service Representative

2 weeks ago


Manassas, United States Work With Your Handz Full time
We are looking for a Customer Service Representative

WEEKDAY HOURS
Are you the EXCEPTIONAL CSR we're searching for? Can you captivate our customers with your EMPATHETIC listening skills and effortlessly schedule service appointments?
As a key player in our locally owned empire, you'll be stepping into a world of SUCCESS, where our outstanding reputation is the result of a century-long commitment to excellence

We are a family owned and run company that has been in business since 1982 With a fantastic reputation in the community, we have no shortage of calls and looking for Customer Service Representatives to join our team

This position is the first line of communication with existing and new customers and serves a key role in establishing and building customer relationships and providing a positive impression of the company and the services provided

What can we do for you?
  1. Provide stability - over 30% of their staff has been employed 10 years or longer.
  2. We've been in business for 40 years and have 5-star reviews.
  3. We have a great benefits package (see full list below).
  4. We are a family-owned company with a fun, professional and caring management team.
  5. We are growing and so are the opportunities for advancement.
  6. We provide ongoing training and professional development.
  7. We have box seats to the Caps and Jiffy Lube Live for employees to enjoy
  8. Team events for employees and their families.
  9. Pride in working for a company that makes a difference in the community and always does right by the customer.
  10. Culture of continuous improvement including use of latest technology platforms in the industry.

Benefits for our Employees:
  • We offer great earning potential
  • Paid vacation
  • 401k with company match
  • Health, Vision and Dental insurance
  • Dynamic work environment
  • No Shortage of Calls
  • Tool, iPhone and iPad Allowance
  • Family Atmosphere
  • Supportive Management
  • Immediate hire with year-round work
  • Uniforms
  • Pay $18/hour
Key sub tasks of the Customer Service Representative:
  • Convert incoming customer calls into booked service appointments
  • Outbound calling to our customers to schedule appointments
  • Respond to customer requests, resolving issues and promoting My Plumber Plus
  • Participate in training so that you grow and develop as a professional
  • Maintain and update our customer database with complete and accurate information
  • Maintain communication with dispatch and your manager
  • Strong attention to detail
Ideal Customer Service Representative will have:
  • Customer Service and Dispatcher experience
  • Sales experience
  • Inbound call experience
  • Outbound call experience
  • Data Entry experience
  • Multi-tasking ability
  • Service Titan experience preferred


Apply today to see if this is the next opportunity you have been waiting for

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background check and drug test are required to be considered for this position.

  • Manassas, United States Service Specialties, Inc. Full time

    We specialize in creating comfort through indoor heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor. **Job Role** SSI's Customer Service Representatives/Dispatcher will...


  • Manassas, United States Marines Service Co Full time

    Job DescriptionJob DescriptionSalary: 20Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of our plumbing, electrical, and renovations contracting business, you will play a crucial role in ensuring exceptional customer experiences. This position requires...


  • Manassas, United States My Plumber Plus Full time

    We are looking for an in-office Customer Service Representative! This is an in-office position with flexible schedules to choose from. You must live within 30 miles of our Manassas, VA office. Are you the EXCEPTIONAL CSR we're searching for? Can you captivate our customers with your EMPATHETIC listening skills and effortlessly schedule service...


  • Manassas, United States My Plumber Plus Full time

    Job DescriptionJob DescriptionWe are looking for an in-office Customer Service Representative! This is an in-office position with flexible schedules to choose from. You must live within 30 miles of our Manassas, VA office. Are you the EXCEPTIONAL CSR we're searching for? Can you captivate our customers with your EMPATHETIC listening skills and...


  • Manassas, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionWe are looking for an in-office Customer Service Representative! This is an in-office position with flexible schedules to choose from. You must live within 30 miles of our Manassas, VA office. Are you the EXCEPTIONAL CSR we're searching for? Can you captivate our customers with your EMPATHETIC listening skills and...


  • Manassas, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionWe are looking for a Customer Service Representative!WEEKDAY HOURS!!!Are you the EXCEPTIONAL CSR we're searching for? Can you captivate our customers with your EMPATHETIC listening skills and effortlessly schedule service appointments?As a key player in our locally owned empire, you'll be stepping into a world of...


  • Manassas, United States Sales Empowerment Group Full time

    SUMMARY:The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:Responds to basic customer inquires regarding products, provides quotes, and handles order entry.Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).Builds customer...


  • Manassas, United States Sales Empowerment Group Full time

    SUMMARY:The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:Responds to basic customer inquires regarding products, provides quotes, and handles order entry.Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).Builds customer...


  • Manassas, United States Paul Davis Restoration and Remodeling of Suburban Virginia Full time

    **Benefits**: - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Parental leave - Training & development - Vision insurance Paul Davis is a family-owned restoration company specializing in restoring the homes and businesses of Northern Virginia for over 60 years. We hold ourselves to the highest standard of quality in our...


  • Manassas, United States Staples Full time

    Staples - JobID: 2371 [Retail Associate / Team Member] As a Customer Service Representative at Staples, you'll: Greet all customers and provide a professional and welcoming experience; Complete customer fingerprint images, biometric & data capture processes and paperwork; Engage and present products & solutions that drives sales with the customer's needs in...


  • Manassas, United States Paul Davis Restoration and Remodeling of Suburban Virginia Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentVision insurance Paul Davis is a family-owned restoration company specializing in restoring the homes and businesses of Northern Virginia for over 60 years. We hold ourselves to the highest standard of quality in...


  • Manassas, United States Lil' Kickers of Manassas Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFree uniformsTraining & developmentCompany Overview:K Sports Complex provides recreational services for children as young as 18 months to 99 years old. We do this through a variety of activities and programming through clinics, leagues, camps, rentals, and events. The complex is a 75,000 sq ft facility...


  • Manassas, United States TradeWraps Full time

    Job DescriptionJob DescriptionDo you wake up in the morning and dread going to work? Do you want to love your job again? Do you want to work with a great team of individuals? Do you want to work Monday - Friday 8 am - 5 pm? Do you want weekends and holidays off? If, and only if you're a responsible, motivated, hard-working, creative person continue to...


  • Manassas, United States Closets by Design Washington DC Full time

    Job DescriptionJob DescriptionScheduler / Customer Service RepresentativeClosets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, garage cabinetry, mud rooms, laundries, wall-beds and more. We desire motivated, organized, caring individuals...


  • Manassas, United States Closets by Design Washington DC Full time

    Scheduler / Customer Service Representative Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, garage cabinetry, mud rooms, laundries, wall-beds and more. We desire motivated, organized, caring individuals who have a passion to provide...


  • Manassas, United States Navy Times Full time

    Customer Service Representative (Loan Consultant II) At a glance Location: US-VA-Manassas, VA Posted: 03/03/2022 Closing: 04/02/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their...


  • Manassas, United States Varco Full time

    Job details We mail catalogs to our customers, and they call us to purchase parts and supplies for their trucks and other business needs. Here is our website: We will train the right candidate on our products and order entry system. If you have sales and service experience or want to gain that experience, it will be a big plus and you could be a good fit...


  • Manassas, United States Varco Full time

    Job detailsWe mail catalogs to our customers, and they call us to purchase parts and supplies for their trucks and other business needs. Here is our website: We will train the right candidate on our products and order entry system. If you have sales and service experience or want to gain that experience, it will be a big plus and you could be a good fit for...


  • Manassas, United States relentless management inc Full time

    The Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you must be proficient in building...

  • Sales Associate

    2 weeks ago


    Manassas, United States Battery Life, LLC dba Batteries Plus Full time

    Job DescriptionJob DescriptionWelcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. Whether full-time or part-time, this Sales Associate position is the dream job for an outgoing, people-person, and...