Guest Service Driver

2 weeks ago


Dallas, United States Omni Hotels Full time

Location:

Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotels associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description:

To transport guests to surrounding areas in the Dallas Fort Worth metroplex, and any other destination within the parameters of the Guest Service Department.

Responsibilities:
  • Responsible for transporting guests and VIPs.
  • Responsible for picking up and dropping off guests from the hotel and nearby locations.
  • Coordinates hotel vehicle activity with Valet Captains, and Concierge team.
  • Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
  • Assist guests with luggage when necessary.
  • Have knowledge of hotel and outlets hours of operation. Be able to answer guest questions and present a cheerful, knowledgeable, and professional image.
  • Ensures cleanliness of Guest Service vehicle.
  • Reports any maintenance problems with hotel vehicles.
  • Transports guests to destinations while adhering to all traffic laws and regulations.
  • Loads and unloads guests luggage, and ensures guests receive the correct luggage. Must have the ability to lift approximately 50lbs. above the waist.
  • When necessary, assists with other Guest Service duties such as, delivery of items to guest rooms i.e., luggage, faxes, letters, packages, etc.
  • Perform any and all other duties assigned and/or required by management


Qualifications:

Tools and Equipment:

  • Hotel vehicle
  • Bell stand luggage carts, hand truck

Working Environment:

  • Exterior and interior of hotel with exposure to weather conditions.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.



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