Learning and Development Specialist, Ambulatory Training
1 month ago
General Information
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Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday through Friday 8:00am to 5:00pm
Posted Date
01/26/2024
Salary Range: $28.78 - 59.34 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
12137
Primary Duties and Responsibilities
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In collaboration with the Learning and Development team, you will develop and deliver virtual and in-person instructor-led trainings including the creation and development of all learning materials and guides (PowerPoint presentations, facilitator guides, participant guides, job aids / handouts, etc.). You will facilitate in-person training focused on clinic/ambulatory workflow for new hires and transfers.You will also participate in train-the-trainer sessions when preparing to teach new or revised content, as well as to support the development of other team members.
As our Learning and Development Specialist, you will monitor quality and effectiveness of trainings to ensure alignment with UCLA Health excellence and make recommendations for improvement based upon evaluation metrics. You will contribute to team projects that support the organization's development such as creating new learning content and supporting new initiatives and will collaborate with Learning and Organizational Development managers to assess content and recommend improvements to the program.
Salary Range: $28.78-$59.34 Hourly
Job Qualifications
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* At least two years of related professional experience.
* Experience using CareConnect/Epic (Preferred)
* Well-developed interpersonal skills to represent Learning and Organizational Development and, by extension, UCLA Health, at all trainings and special programming events.
* Ability to work effectively and collaboratively in a fast-paced, complex, hybrid in-person/virtual environment.
* Organizational skills to undertake multiple assignments, identify priorities and meet deadlines.
* Strong initiative and judgment to identify needs, make recommendations and resolve issues.
* Strong interpersonal skills including sensitivity, tact and professionalism when working with course participants, team members and internal and external stakeholders.
* Strong knowledge of learning and development facilitation methods and adult learning best practices
* Exceptional presentation, consensus-building, and communication skills.
* Advanced ability to use Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, etc.).
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