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Customer Service Representative
4 months ago
Job Title:
Customer Service Representative
Hourly Range:
$25-28 per hour
Division:
JB&A
Location:
San Rafael, CA
Schedule:
Monday to Friday, 8 AM-5 PM
Exertis | JAM, Making the world sound better, one brand at a time Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service
What you will do:
We are currently seeking a candidate to join our JB&A team as a Customer Service Representative who will perform entry-level account and general office duties.
Responsibilities:
We are thrilled to offer the exciting opportunity of a Customer Service Representative at our company. As a Customer Service Representative, you play a crucial role in engaging with our valued customers and representing our company. Your responsibilities include promptly responding to customer inquiries via phone or email, collaborating with the customer service and sales teams to develop innovative communication strategies, and ensuring customer satisfaction by following up on their purchases. You will also be responsible for efficiently processing invoices and orders, recording business transactions, and providing support with office-related tasks, such as handling phone calls.
What we are looking for:
To be successful in this role, we are seeking candidates who possess a high degree of attention to detail and the ability to follow company guidelines. Excellent verbal and written English communication skills, as well as exceptional organizational skills, are essential. Furthermore, the ability to learn enterprise database systems quickly, work independently, and collaborate with other department members is crucial. If you are detail-oriented, highly organized, and proficient in time and data management, we encourage you to apply today for this exciting opportunity.
Ready to join our team? Here is why we are one big, happy JAMily...
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work-life balance and offer a casual and fun environment.
Lively social calendar... there’s always something for everyone
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings Apply Online
While we appreciate your interest, please note that only qualified candidates will be contacted.
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