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Senior Network Monitoring Systems Admin

4 months ago

Fort Meade, United States Platinum Technologies Full time

Who we are.Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products - we want to hear from you.We lead with technical expertise, but that is just the tip of the iceberg - the 'Why' matters. At Platinum, we don't hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients. You.Platinum Technologies currently has an opportunity for a Senior Network Monitoring Systems Admin to support our Program (DES), a growing program with exciting opportunities to excel in your career. Are you someone with a strong expertise in designing and planning system migration? Possess hands on experience operating systems and server hardware? Are you ready to make an impact and join a creative, forward-thinking team? We're looking for innovators and forward-thinkers to help us do great things. This role is located in Ft Meade, MD. Candidate must hold an active DoD Secret clearance. Monday - Friday, 3pm - 11pm.What you get to do.Manage integration of the network system management tools.Manage Network Management Systems monitoring and reporting.Interface between the customer and DISA management and provide input into the management activities.Perform network monitoring technical support and analysis for network systems and components, LAN/WAN communications, and transmission systems, including Wireless LAN infrastructure.Perform critical/emergency systems administration tasks affecting the production environment. Ensure that personnel receive adequate guidance and direction for performing their daily tasks and will be accountable for developing/presenting briefings, preparing correspondence, and preparing project status reports as required.Communicate clearly and succinctly, both written and orally, and present products and ideas in a professional business-like manner. Maintain the availability of environments for projects and follows application deployment/configuration plans.Implement reporting and dashboards based on monitored network services.Utilize reporting tools to generate ad-hoc and daily/weekly/monthly reports.Onboarding / off boarding network and other assets to maintain a current and up to date monitoring infrastructure.Create twice daily status reports and outage reports.Document significant events within the Master Station Log (MSL).Create incident tickets and escalate to the appropriate teams within the approved timeframe for network outages.Track the status of network outages and VIP tickets; including higher level outages.This is on-site support and will have to occasionally work on weekends, as needed.Required Skills:Bachelor's degree and 4+ years of relevant experience; additional years of experience may be substituted in lieu of a degree.Active DoD Secret Clearance Experience with Active Directory.Experience with Microsoft Office products (Word, Excel, and PowerPoint).Experience using SharePoint.Experience with SolarWinds.Experience with technical writing and reporting.Experience creating/running ServiceNow ITSM reports.Must have an active DoD IAT Level II certification (Security+ CE), prior to start.Desired Skills:ITIL V3/V4.Experience using Vsphere.Experience briefing Senior Leaders.Possess an in-depth knowledge of DoD Enterprise IT policies and procedures.Platinum Technologies is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.