Case Manager

2 weeks ago


Lafayette, United States New Day Personal Care Services LLC Full time

We are looking for a Case manager to enhance the quality of Client management, maximize satisfaction and promote cost-effectiveness. The successful candidate will be accountable for the full client care cycle. Case manager duties include assessing, planning, implementing, monitoring, and evaluating actions required to meet the client's health and human services needed within your caseload. . The successful candidate will:Have compassion and eagerness to serve elderly and disabled individualsExhibit flexibility, drive, and willingness to solve problemsDisplay clear and tactful communication skillsRemain calm and organized when faced with challengesResponsibilities of a Case Manager:Manage care for 25-40 clients who participate in the following programsMedicaid Waivers including SIL, NOW, ROW, SW, LTPCS, CC/EPSDTPrivate Pay which includes long-term care insuranceEnsure person-centered care plans are carried out by Direct Support Workers (DSWs) and that clients' health and well-being are maintainedSupervise, train, evaluate, and provide direction to DSWs in regard to all aspects of the specific client careCommunicate frequently with clients, families, and other affiliates to answer questions, resolve issues, and ensure satisfaction with services.Travel to clients' homes for meetings and visits quarterly, annually, and as needed.Properly document in Alora Health System all client communications, care plan or medical changes, visit notes, or incidents.Comply with all program guidelines and meet requirements established by LDH, Medicaid, and New Day Personal Care Services, LLC.Advertise New Day Personal Care Services, LLC in the local community and build relationships with external partnersParticipate in after-hours on-call rotation and serve as backup staff working in-home with clients as neededRequirements:BA/BS degree required, preferably in Human Services or a related field or3 years' experience (Case Management) or10 years experience working in a home homecare industrySatisfactorily pass all required and applicable State & Federal eligibility verifications including background, and driving. etc.Basic computer skills including Microsoft Office, Word, and ExcelAble to operate office equipmentBasic addition/subtraction and general analytical skillsValid driver's license, auto insurance, and reliable transportationPay Range $16.00-$25.00 an hourOffice hours are 8:30 a.m. - 4:30 p.m., Monday through FridayNew Day Personal Care Services, Inc offers competitive pay and excellent benefits, including Major Medical, PTO Vacation time, and much more


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