Associate consultant
4 weeks ago
Hands-on experience as database administrator of Oracle RAC & Technical expertise in Exadata, OEM, Data guard and Golden gate.
Technical Knowledge and Skills:
Experience in installing, administering and working of Oracle 12c through 19c databases.
Experience in configuring and managing Oracle RAC, Cluster ware, Grid infrastructure, Oracle ASM, OEM
Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces
Experience with RMAN database backup and recovery, ZDLRA and Golden Gate.
Experience with Data Guard setup and management
Hands on Experience on Exadata, Cell Storage, Compute Nodes, Real Application Cluster
Experience on reading EXAWATCHER, Exadata Health Check Reports, Performance tuning, AWR, ASH, ADDM, Explain Plan etc.
Design and Implement Patching on Exadata systems.
Design Patching Solutions on Oracle RAC and Oracle database's
Experience in defining security standards and supporting security audits.
Create/manage Oracle SR and support team in issue resolution.
Strong experience in Oracle Core Database administration and monitoring including Exposure to Performance of Exadata
Experience with Oracle Enterprise Manager (OEM).
Experience with Patch/Upgrade and release management (database, storage node, server, network, Oracle Exadata).
Need Experience in Performance and Monitoring AWR/ADDM/ASH and SQL Tuning Analysis.
To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
To provide support for on call escalations orL3 level support and doing incident and problem management
Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
To adhere to quality standards, regulatory requirements and company policies
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
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