Receptionist

Veterinary Receptionist

Cornerstone Veterinary Hospital - Epping, NH

At Cornerstone Veterinary Hospital, we take pride in providing compassionate pet care for all creatures, big and small. We are looking for an experienced technician or assistant to help us progress our bustling practice. We are a friendly, communicative and supportive team. The right candidate aligns with these values and has the desire to educate and support co-workers to further their knowledge and skills while also progressing their own career. We are offering competitive wages and benefits based on the individual. This includes best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities - whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities:

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Retail sales

Skills / Qualifications:

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills

Benefits:

• Competitive base pay based upon experience
• Revenue share bonus program
• Best-in-class medical, vision, and dental insurance
• 401k with match
• Short-term and long-term disability insurance
• Free continuing education through our own learning institute
• Mental health support through EAP, plus Team Member Care Program with our own licensed social worker on staff
• And much more

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