Customer Resolution Associate
4 weeks ago
Key Responsibilities:
- Communicate with customers to obtain feedback and improve delivery experiences
- Assist in problem solving and create brand loyalty
- Deliver business results and handle multiple tasks
- Manage customer escalated issues and Executive Care opportunities
- Interact with 3PL service providers, Lowe's functional teams, and store operations
- Build and maintain business relationships with Retail and Lowe's Pro partners
- Resolve claims and complaints with 3PL vendor partners
- Work cases to resolve customer issues and escalate as needed
- Collaborate with others to accomplish joint tasks and common delivery objectives
- High school diploma or equivalent
- 1 year of directly related experience
Lowe's is an equal opportunity employer
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Customer Resolution Associate
2 weeks ago
Wilmington, United States Lowe's Companies, Inc. Full timeEssential Functions: * Responsible to support delivery operations from internal and external customers. * Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting customer relationships. * Ability to deliver business results and handle multiple tasks...
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Customer Resolution Associate
1 week ago
Wilmington, United States Lowe's Full timeExpand your career possibilities.Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions: Responsible to support delivery operations from internal and external...
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Customer Resolution Associate
2 weeks ago
Wilmington, United States Lowe's Companies, Inc. Full timeResponsible to support delivery operations from internal and external customers. - Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting cu Part-Time, Delivery Associate, Customer, Associate, Operations, Retail
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Customer Resolution Associate
1 day ago
Wilmington, United States Lowe's Companies, Inc. Full timeResponsible to support delivery operations from internal and external customers. - Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting cu Part-Time, Delivery Associate, Customer, Associate, Operations, Retail Learn More
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Customer Resolution Associate
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Wilmington, MA, United States Lowe's Full timeEssential Functions: Responsible to support delivery operations from internal and external customers. Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting customer relationships. Ability to deliver business results and handle multiple tasks in a...
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