We have other current jobs related to this field that you can find below
-
Mansion Front Desk Supervisor
3 months ago
Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full timeJob summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...
-
Front Office Supervisor
3 months ago
Dallas, United States HEI Hotels & Resorts Full timeAssist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival Office Supervisor, Office Manager, Supervisor, Office, Business Services
-
Medical Front Office Supervisor
4 weeks ago
Dallas, United States Bliss Speech and Hearing Services, Inc. Full timeJob DescriptionJob DescriptionAre you seeking a leadership role where you can drive positive change and contribute to the well-being of children and families? At Bliss Speech and Hearing Services, Inc., we are looking for an experienced full-time Medical Front Office Supervisor to lead our administrative team in Dallas, TX.This role enjoys competitive...
-
Front Office Supervisor
1 month ago
Dallas, United States HEI Hospitality LLC Full timeOverview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly...
-
Front Office Supervisor
2 weeks ago
Dallas, United States Westin Dallas Downtown Full timeOverview: Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly...
-
Front Office Supervisor
3 months ago
Dallas, United States The Kimpton Hotel & Restaurant Group, LLC Full timeWhy We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new Office Supervisor, Office, Supervisor, Hospitality, Business Services
-
Front Office Manager
1 month ago
Dallas, United States Warwick Hotel Full timeJob DescriptionJob DescriptionThe Historic Warwick Melrose is seeking an energetic individual that is goal oriented, has great attention to detail and excels in guest service. Come join a team that is ready to learn and follow in the direction of excellence.POSITION PURPOSEOversee the daily operations of the front office. Ensure that front desk and...
-
Front Desk Supervisor
3 months ago
Dallas, United States The Element Hotel Gaston Full timeJob DescriptionJob DescriptionRaines Co. - Your Future is NowPosition Summary: The Front Desk Supervisor assists and guides the front office staff through their daily duties and responsibilities.We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a...
-
Front Desk Supervisor
3 months ago
Dallas, United States The Element Hotel Gaston Full timeRaines Co. - Your Future is NowPosition Summary: The Front Desk Supervisor assists and guides the front office staff through their daily duties and responsibilities. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for...
-
Front Desk Supervisor
2 weeks ago
Dallas, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3 years of...
-
$500 Sign On Bonus
2 months ago
Dallas, United States Kimpton Hotel Full timeWhy We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...
-
Front Office Associate
7 hours ago
Dallas, United States RAYUS Radiology Full timeRAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter...
-
Front Office Associate
54 minutes ago
Dallas, United States RAYUS Radiology Full timeRAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associateto join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter...
-
Front Desk Supervisor
1 month ago
Dallas, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front DeskManager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3 years of...
-
Medical Front Office
3 months ago
Dallas, United States NextCare Full timeJob DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...
-
Front Office Associate
6 days ago
Dallas, United States RAYUS Radiology Full timeRAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter...
-
Front Desk Supervisor
2 months ago
Dallas, United States Canvas Dallas Hotel Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
-
Director of Front Office
2 weeks ago
Dallas, United States The Westin Dallas Park Central Full timeDescriptionAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true...
-
Front Desk Supervisor- PM Shift
3 months ago
Dallas, United States Embassy Suites Dallas Market Center Full timeInnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...
-
Front Office Coordinator
4 weeks ago
Dallas, United States HeartPlace Full timeHeartPlace - US Heart and Vascular has an excellent full time employment opportunity, with benefits, for an experienced Front Office Coordinator at its Baylor Dallas HeartPlace clinic located in Dallas, TX. Prior recent working experience in a clinical front office capacity is required.General SummaryThe Front Office Coordinator assists the Office...
![Htel Swexan](https://media.trabajo.org/img/noimg.jpg)
Front Office Supervisor
3 months ago
Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Htel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities - New York, London, Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District's hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Htel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Position Summary
Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping staff when needed. The front desk supervisor will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates.
Responsibilities
- Ensures Outstanding customer care.
- Maintains a friendly, professional, cheerful and courteous demeanor always.
- Accurately answers inquiries from potential guests and accepts hotel reservations.
- Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion.
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guests' needs and service.
- Trains and directs the workflow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation.
- Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Adheres to company credit limit policies.
- Allocates rooms to expected arrivals after checking the guests preferences and special requests.
- Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc.
- Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner.
- Cross checks all billing instructions are correctly updated
- Handles bus group arrivals and corporate market segment groups and pre-registers each guest and ensures payment is made in full for the group or that billing is correct.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures.
- Performs other duties as assigned, requested or deemed necessary by management.
- Work experience as Front Desk agent and supervisory in a hotel, ideally luxury brand is required as well as previous supervisory experience in a similar position.
- Bachelor's degree, preferred.
- Computer knowledge and experience in Microsoft office applications such as Excel and Word is also required
- Requires standing for long periods of time and on occasion may be asked to lift and carry up to 40 pounds while performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl.