Project Lead

4 weeks ago

Portland, United States RxBenefits Full time

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Full Time AL, US23 days ago Requisition ID: 1615The Project Lead is a highly detailed project expert responsible for the success of new client implementations and benefit changes for existing clients. The Project Lead manages a variety of complex client set-up requirements, is an expert communicator, ensures that project plans are followed consistently/accurately and holds others accountable to very high standards and metrics. The Project Lead is the ultimate client-facing role within RxBenefits operational functions. They are responsible for organizing, communicating, and outreach to our Employee Benefit Consultants (EBCs) and clients. The Project Lead will be responsible for project execution and managing a successful workflow on behalf of a new or existing client.Job Responsibilities Include:Oversee multiple client projects simultaneously while ensuring all project plans are timely and accurately documentedProject focus includes but is not limited to: new client implementations, medical vendor changes, eligibility vendor changes, TPA changes, PBM to PBM transitions, and other complex client requestsEnsure all client projects are delivered on timeActively communicates to internal/external stakeholders including project status updates, active and potential risk, and outstanding deliverablesEnsure resource availability and allocationSchedule and participate in client and vendor calls as neededDevelop an outstanding relationship with clients and Employee Benefit Consultants that is founded in trust and project executionProactively reviews existing project workflows and communicates process improvement opportunitiesUtilize project management expertise, combined with RxBenefits product knowledge, to ensure client/EBC intent is accurately captured and implementedDevelop and maintain active lines of communication with Account Management, Business Development, other internal departments and all stakeholders throughout the client project life cycle, including status of reports on project milestones, scope changes, risks and actionsTrack and log defined tasks and deliverables within ClarizenAppropriately support the risk management team and the Client Command Center processMeet KPI goals as defined by Operations leadership and departmentRequired Skills/Experience Include:Bachelors degree preferred and 3+ years of benefit implementation or project management experienceProven success in a client facing position is desiredStrong facilitation skills that will drive the project outcome to exceed customer expectationsExperience with project management software desiredExceptional partner in collaboration with othersProcess minded individual who understands the importance of following a consistent process to maximize efficiency & qualitySolid organizational skills including time management, attention to detail, and ability to manage multiple competing priorities effectivelyDemonstrated ability to address and manage conflictSense of urgency necessary to meet goals, objectives, and deadlinesExcellent interpersonal and human relations skills; able to work collaboratively with people at all levels of the organizationExcellent written, verbal and presentation skills; able to communicate technical concepts to non-technical personnelA passion for learning and a willingness for taking on new challengesAbility to make both routine and difficult decisions in a fast-paced, high stress environment#J-18808-Ljbffr

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