Client Manager
3 weeks ago
WithersRavenel is looking for people who are passionate about collaboration, community, and client success. These values were recognized recently, as WR was awarded The Premier Award for Client Satisfaction, an exclusive honor bestowed upon only 10 AEC firm nationwide We know that great talent can live anywhere. While we consider North Carolina home, we have team members spread across the U.S. supporting, improving, and growing our WRLife culture. Whether you choose to work from one of our nine office locations, your home office, or a bit of both, we know you'll fit right in with our hybrid work environment. This position will be working primarily in the Greensboro area and can be based out of the Greensboro/Triad area or possibly RDU, with the understanding of lots of travel to the Triad area. Simply put, we're all-in for the success of employees, because when they succeed, we all thrive.WithersRavenel has an exciting Client Experience Manager opportunity for proven Project Management professionals to lead client engagement and project delivery for municipal clients throughout the North Carolina market. The WithersRavenel Client Experience team serves as the liaison between WR's clients and WR's project delivery teams through collaboration and relationship building, while also serving as the technical subject matter expert when needed.As a member of the Client Experience team, you will contribute to WR's continued success and growth by:Maintaining and growing high-value relationships with existing municipal clientsWorking effectively with project teams, key internal and external stakeholders, and support staff to ensure successful and client focused project deliveryCreating and realizing client specific engagement plans, journey mapping, etc.Managing client specific account plans, sales and revenue projections, and feedback initiativesDeveloping and managing proposal efforts, business development strategies, and presentationsLeading contract negotiations including scope, fee, terms and conditions, etc.Coordinating with WithersRavenel's Growth and Delivery teams to expand market share across targeted Clients and regionsLeading select projects within his/her technical area(s) of expertiseMonitoring project health, adherence to QA/QC procedures, etc. and mentoring junior staffRemaining actively engaged in community, professional societies, etc. Requirements Bachelor's Degree in Engineering, Bachelor's Degree in related field and municipal experience (City/County Management, etc.) or equivalent experienceProfessional Engineer, or ability to obtain registration within six months10+ years of engineering/industry experience with demonstrated team management experienceProven experience in winning and managing municipal water, wastewater, stormwater, asset management, and planning projects in the North Carolina marketPublic sector business development experience at local and regional levelsExisting relationships within the North Carolina municipal marketExceptional written, verbal, and interpersonal skillsExperience with Federal and State level funding agencies and programsAbility to work flexible hours and attend events outside of normal working hoursAlternative delivery experience. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. WithersRavenel is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, disability, age, military service, or other non-merit factors protected by federal, state, or local laws. At WithersRavenel, we strive to build and nurture a culture where diversity, inclusivity, and belonging are a normal part of doing business, not an initiative. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results. By hiring highly talented people who align with our Core Values, we continue to enrich and broaden our ownership community, as well as the employee and client experience. This purposeful approach to diversity and inclusion leads to greater commitment, collaboration, and effectiveness in our culture, work, and lives. #LI-Hybrid
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Client Manager
4 weeks ago
Greensboro, North Carolina, United States Allied Universal Full timeJob Title: Client ManagerAt Allied Universal, we are seeking a highly skilled and experienced Client Manager to join our team. As a Client Manager, you will be responsible for leading a business segment in a designated region, enhancing client experiences, building long-term meaningful client relationships, and engaging with employees who deliver our...
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Client Experience Manager
4 weeks ago
Greensboro, United States WithersRavenel Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Experience Manager to join our team at WithersRavenel. As a key member of our Client Experience team, you will be responsible for leading client engagement and project delivery for municipal clients throughout the North Carolina market.Key ResponsibilitiesMaintain and grow high-value...
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Client Experience Manager
2 weeks ago
Greensboro, United States WithersRavenel Full timeAbout the RoleWe are seeking a highly skilled Client Experience Manager to join our team at WithersRavenel. As a key member of our Client Experience team, you will be responsible for leading client engagement and project delivery for municipal clients throughout the North Carolina market.Key ResponsibilitiesMaintain and grow high-value relationships with...
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Client Relationship Manager
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Greensboro, North Carolina, United States Yarde Metals Full timeAbout Yarde Metals, Inc.: Yarde Metals, Inc. stands out as a premier metals service center, recognized for delivering outstanding customer support and top-tier products.Position: Client Relationship Manager/Field Sales Representative Territory: Focused on the Southeastern region, encompassing various states.Overview: We are in search of a seasoned Client...
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Client Relationship Manager
2 months ago
Greensboro, North Carolina, United States Yarde Metals Full timeAbout Yarde Metals, Inc.: Yarde Metals, Inc. stands out as a premier metals service provider, renowned for delivering outstanding customer service alongside top-tier products.Position Overview: We are on the lookout for a seasoned Client Relationship Manager to spearhead our sales efforts in the Southeastern region, encompassing states such as Florida,...
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Client Support Manager
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Greensboro, United States North Carolina A&T State University Full timeJob SummaryThe Client Support Manager is a key member of the Information Technology Services (ITS) team at North Carolina A&T State University. This role is responsible for leading a team of employees and student workers who provide hands-on technology support for faculty, staff, and students.Key ResponsibilitiesLead a team of technicians who install and...
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Insurance Client Management Professional
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Client Manager, Business Insurance, Greensboro, NC
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Greensboro, United States Incendia Partners Full timeClient Manager, Business Insurance Greensboro, NC Our client: Our client is the worlds leading risk management company who provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 100 offices across North America, we combine the...
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Greensboro, United States Incendia Partners Full timeClient Manager, Business InsuranceGreensboro, NCOur client:Our client is the world’s leading risk management company who provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 100 offices across North America, we combine the...
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Client Service Representative
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Greensboro, North Carolina, United States TIH Insurance Full timeJob Summary:The Client Service Specialist will partner with the Sales Center and Remarketing areas to deliver quality service at a support level. This role requires knowledge of coverages and managing client expectations, both internal and external. The ideal candidate will maintain rapport with clients, company underwriters, and develop existing...
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Client Service Expert
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Client Support Director
2 weeks ago
Greensboro, United States North Carolina Agricultural & Technical State University Full timeJob Title: Client Support ManagerThe Client Support Manager plays a pivotal role in our institution's Information Technology department at North Carolina Agricultural & Technical State University. This individual is responsible for overseeing a team of employees and student workers who provide technical support to faculty, staff, and students across...
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Operations and Client Service Specialist
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Client Support Director
2 months ago
Greensboro, United States North Carolina Agricultural & Technical State University Full timeJob Summary:The Client Support Manager is a key leadership position at North Carolina Agricultural & Technical State University, responsible for overseeing a team of employees and student workers who provide technical support to faculty, staff, and students across campus.Key Responsibilities:Lead a team of technicians who install and repair computers,...
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Client Support Director
2 weeks ago
Greensboro, United States North Carolina Agricultural & Technical State University Full timeJob SummaryThe Client Support Manager leads a team of employees and student workers who provide hands-on technology support for faculty, staff, and students. This role oversees technicians who work across campus to install and repair computers, laptops, and other technology devices.Key ResponsibilitiesLead a team of technical support staff to provide...
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Client Support Associate EHB
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Greensboro, United States Marsh & McLennan Companies Full timeAbout the RoleWe are seeking a highly skilled and motivated Client Support Associate to join our Employee Health and Benefits team at Marsh McLennan Agency. As a key member of our team, you will play a critical role in providing exceptional client service and support to our clients and their employees.Key ResponsibilitiesCoordinate information for client...
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Operations and Client Service Specialist
2 weeks ago
Greensboro, United States McGriff Insurance Services Full timeJob Title: Operations & Client Service SpecialistMcGriff Insurance Services is seeking a highly skilled Operations & Client Service Specialist to join our team. As a key member of our commercial and employee benefits teams, you will be responsible for providing exceptional internal and external service support to clients and vendors.Key...
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Client Support Associate EHB
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Greensboro, United States US012 Marsh & McLennan Agency LLC Full timeDescription: Client Support Associate, Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every...
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Client Support Team Lead
1 month ago
Greensboro, United States North Carolina Agricultural & Technical State University Full timeJob SummaryThe Client Support Manager is a key member of our team, responsible for leading a group of employees and student workers who provide technical support to faculty, staff, and students across campus.Key ResponsibilitiesOversee technicians who install and repair computers and laptopsProvide hands-on technology support to clientsLead a team of support...
