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Senior Business Analyst
4 months ago
Onit promotes career growth through internal mobility. Requirements include that the internal candidate has approval from their current manager, has performed their current role for at least one year, and is in good standing.
Onit helps large enterprises run legal business operations better so the legal department can focus on creating a business advantage. Companies can implement smarter workflows, improve decision-making, and gain operational efficiencies using OnitX, an AI-enabled workflow automation platform that provides premium SaaS solutions for enterprise legal management, contract lifecycle management, and business process automation.
Onit is currently hiring a Senior Business Analyst to join our team. This person will be responsible for collaborating with business, project management, and technical teams to conduct business and data analysis to drive Professional Services implementations to execution. Primary responsibilities for this role will include providing business expertise across multiple project implementations, advising customers on the use of the platform to support their business activities, and documenting current state and future state business and functional requirements.
Responsibilities:
Help customers recognize their goals and drive towards a successful, on-time delivery
Provide technical and functional expertise to customers during the implementation process
Provide functional guidance and mentoring to other members of the team
Forge strong partnerships with customers and colleagues
Engage customers in informed business and technical need discussions vs. feature/function basics
Provide strong technical understanding of Onit products with the ability to discuss and demonstrate the full platform and how it may be configured to meet a client’s business needs
Assist with developing, documenting and communicating business and technical requirements, process flows, designs and implementation notes for technology future state
Create and/or improve implementation templates supporting requirements gathering, design and training
Follow implementation methodology for all customers and tailor to meet each project’s unique business needs
Share relevant prior experiences and best practices with customers and colleagues
Work well in both individual and team settings both on and off client site
Triage and troubleshoot client tickets to ensure timely response/resolution, support communication with all relevant parties
Test existing or new features, components and processes prior to releasing functionality to clients throughout the SDLC
Assist with development of test cases and test plans
Identify requirement or design risks, analyze data completeness, quality and accuracy, provide data mapping guidance, performing ad hoc Analysis to support the project as needed
Collaboration with key stakeholders
The individual must be a self-starter and be able to drive projects to completion under tight timelines and competing priorities
Other duties as assigned
What we are looking for:
Bachelors’ Degree
5-10 years of experience in the Legal or Legal Operations field
Experience with creating data and process flow diagrams with attention to details
Ability to breakdown complex business process concepts into integral components
Data analysis and data modeling skills via the use of Excel or other tools
Strong communication and writing skills
Determination in pursuit of process details and engaging relevant contacts to help to get answers
Ability to see the big picture and zoom in on the relevant details is a plus
Given the emphasis on collaboration across and within groups, there is a focus on “soft” skills including:
Strong relationship management skills with experience delivering against projects involving multiple, distributed execution teams and user groups
Effective team player
Driven and self-directed
Organized with a high attention to detail
Apply Now
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