Ambulatory Care Associate-Smilow Torrington

2 months ago


Torrington, United States Yale New Haven Health Full time

Overview:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs. Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience. Based on experience and training, the UAP demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics. These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adherers to "I Am YNHH" service excellence pledge and promotes a positive work environment.

EEO/AA/Disability/Veteran

Responsibilities:
  • 1. Patient Centered Care: The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care.
    • 1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider
  • 2. Communication: The ACA interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes
    • 2.1 Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.
  • 3. Team Collaboration: The ACA functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development
    • 3.1 Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members
  • 4. Quality and Safety / Efficient delivery of Care: The ACA minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior
    • 4.1 Demonstrates effective use of equipment that support quality and safe patient care
  • 5. Informatics: The ACA uses information and technology to communicate information, mitigate error, and support team decision making
    • 5.1 Achieves and maintains competencies in clinical applications to support areas of responsibilities
  • 6. Professional Development/Clinical Competencies: The ACA demonstrates accountability for clinical competency in care delivery
    • 6.1 Demonstrates accountability and responsibility for own practice
  • 7. Clinical Responsibilities: ACA performs the following clinical functions as per scope of practice. Clinical functions may vary and are identified by the clinical service area requirements. Functions are not limited to the ones listed below. See YNHHS scope of practice policy for more detail.
    • 7.1 As part of the Rooming Process: a. Appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc.
  • 8. Administrative Responsibilities: ACA performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to below. Specific and more detailed functions are documented in the Scope of Practice
    • 8.1 Sends/receives patient medical records and abstracts new patient records into EPIC.
  • 9. ACA performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to those listed below. Specific and more detailed functions are documented in the Scope of Practice.
    • 9.1 Sets up instruments and equipment according to department protocol.


Qualifications:

EDUCATION

A minimum of a high school diploma or GED Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training

EXPERIENCE

Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency.

LICENSURE

Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health.

SPECIAL SKILLS

Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees.

PHYSICAL DEMAND

Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics.

Additional Information:
Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in anoutpatient clinical setting or relevant patient care environment.

  • Torrington, United States Yale New Haven Health Full time

    OverviewTo be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Registered Nurse, and as a member...


  • Torrington, United States Archway Physician Recruitment Full time

    Hematology/Oncology opening in ConnecticutLocated in Torrington, CTFull-Time & PermanentSeeking a BE/BC Hematologist/Oncologist to join practice.- Must have clinical practice experience in multidisciplinary cancer care delivery and participation in clinical trials as a principal investigator. The Cancer Institute coordinates all aspects of cancer care,...


  • Torrington, United States EbLens Full time

    **EbLens** **FT/PT Warehouse Associate - Torrington, CT** **Warehouse - Torrington, CT - Part Time to Full Time** **Immediate Full-Time and Part-Time Openings** **Footwear Associate** **Clothing Associate** **Shipping & Receiving Associate** We are looking for fill multiple positions in our Distribution Center in Torrington, CT. No experience needed! We...


  • Torrington, United States EbLens Full time

    **EbLens** **FT/PT Warehouse Associate - Torrington, CT** **Warehouse - Torrington, CT - Part Time to Full Time** **Immediate Full-Time and Part-Time Openings** **Footwear Associate** **Clothing Associate** **Shipping & Receiving Associate** We are looking for fill multiple positions in our Distribution Center in Torrington, CT. No experience needed! We...


  • Torrington, United States VetCor Full time

    Do you want to practice veterinary medicine with a great team, while still having time to enjoy life outside of work? Join the Torrington Animal Hospital team as our next associate veterinarian! Located in Torrington, CT, we are proud of our practices' culture which encourages work-life balance for our employees, and collaboration among our staff. The...


  • Torrington, Wyoming, United States Home Instead Senior Care Full time

    Have you ever wanted to help someone? Are you looking for the right opportunity in a job that provides meaning and purpose? If you said yes, we may have the perfect fit Our company, Home Instead Senior, is the largest non-medical provider of in-home care services in the world. We are also the largest home care provider in the State of Wyoming. Our goal is to...


  • Torrington, United States Hartford Healthcare Full time

    EPILEPTOLOGIST NEEDED IN GROWING YOUNG EPILEPSY CENTER BE PART OF SOMETHING MORE The Hartford HealthCare (HHC) Epilepsy Center has experienced tremendous growth and is looking for a colleague to join in our mission of improving the lives of people with seizures throughout the state. We have a collaborative and inclusive model of care, striving to support...


  • Torrington, United States Hartford Healthcare Full time

    EPILEPTOLOGIST NEEDED IN GROWING YOUNG EPILEPSY CENTER BE PART OF SOMETHING MORE The Hartford HealthCare (HHC) Epilepsy Center has experienced tremendous growth and is looking for a colleague to join in our mission of improving the lives of people with seizures throughout the state. We have a collaborative and inclusive model of care, striving to support...


  • Torrington, United States Archway Physician Recruitment Full time

    Pulm/CC opening in ConnecticutLocated in Torrington, CTFull-Time & PermanentSeeking a BE/BC Pulmonary/CC doctor to join practice.- In addition to inpatient Critical Care coverage, you will provide inpatient pulmonary consultations as well as enjoy practicing outpatient pulmonary medicine at a modern facility nearby. Location:Work in picturesque Torrington,...


  • Torrington, United States Archway Physician Recruitment Full time

    Nocturnist opening in ConnecticutLocated in Torrington, CTFull-Time & PermanentSeeking a BE/BC Internal Medicine trained Hospitalist to join team. - 7/7- This is an opportunity to practice with an expanding hospitalist service.- Our hospital provides an incredible impact to the healthcare of Northwestern Connecticut.- In the Hospitalist service we work to...


  • Torrington, United States Archway Physician Recruitment Full time

    Hospitalist opening in ConnecticutLocated in Torrington, CTFull-Time & PermanentSeeking a BE/BC Internal Medicine trained Hospitalist to join team. - 7/7- This is an opportunity to practice with an expanding hospitalist service.- Our hospital provides an incredible impact to the healthcare of Northwestern Connecticut.- In the Hospitalist service we work to...


  • Torrington, United States O&G Industries Inc Full time

    If you're ready to start building your career with a company dedicated to employing the most talented workforce in the industry, we're ready to speak with you! O&G Industries, Inc., an innovative and diversified construction company based out of Torrington, CT, is seeking a **Risk Management Associate** to join our team. We are a highly respected leader in...


  • Torrington, United States Archway Physician Recruitment Full time

    Non-Invasive Cardiologist opening in ConnecticutLocated in Torrington, CTFull-Time & PermanentSeeking a BE/BC Cardiologist to join practice.- Experience the culture of a close-knit private practice model with the benefits of a well-resourced, and expanding health care system.- Our modern outpatient offices are run by experienced support staff and allow us to...


  • Torrington, United States Kinder Care Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. We pave the way for their lifelong learning...


  • Torrington, United States Kinder Care Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. We pave the way for their lifelong learning...


  • Torrington, United States Archway Physician Recruitment Full time

    Geriatric opening in ConnecticutLocated in Torrington, CTFull-Time & PermanentSeeking a BE/BC Geriatrician to join practice.- Weekdays, 100% Geriatrics in the outpatient clinic and SNF setting- Call: Infrequent phone call for work/life balance- You will be joining and established team of Geriatric & Palliative Care providers- EPIC with Dragon,...


  • Torrington, United States Archway Physician Recruitment Full time

    Headache Neurology opening in CTLocated in Torrington, ConnecticutFull-Time & PermanentSeeking a BE/BC Headache Neurologist to join group.They have a collaborative and inclusive model of care, offering personalized, coordinated care with excellent patient experience. BC/BE Neurologists with fellowship training in Headache medicine are encouraged to...

  • Support Group Staff

    3 weeks ago


    Torrington, United States Family & Children's Aid Full time

    Do you have a passion for working with kids? Do you want to do something that has meaning? Join our team and make a difference in the lives of children and families of our communities. **About Family and Children's Aid**: Family & Children's Aid (FCA) is a child-focused not-for-profit organization offering high quality, innovative mental health care for...


  • Torrington, United States Kinder Care Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. We pave the way for their lifelong learning...

  • Accounting Assistant

    2 weeks ago


    Torrington, United States Torrington Savings Bank Full time

    **Overview**: Assists Accountants and Controller in completion of tasks, posts general ledger transactions, processes Accounts Payable, assists in reconcilement and analysis of transactions, and submits backup withholding payments,. Also assists with monthly and annual closings. **Primary Accountabilities / Responsibilities**: - Performs daily general...