Restaurant Host/Hostess | The Sporting Club

2 months ago

Boston, United States Omni Hotels Full time

Location:

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

Job Description:

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted 2023 Best Places to Work by the Boston Business Journal

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

Grab the reigns and help shape the future of the Seaports best kept secret Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Host/Hostess is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind.

Responsibilities:

Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws.
Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.
Perform all necessary tasks for a host according to the standard operating procedure of the hotel including but not limited to answering phone, managing reservations and table assigmnents, greeting guest, seating guests, explaining restaurant concepts.
Perform all sidework as assigned by management including but not limited organization of restaurant host stand and guest entrance, menu cleanliness.
Responsible to adhere to all proper trash procedures.
Must retain and maintain complete knowledge of all food and beverage menu items.
Report to management any need for housekeeping or maintenance of restaurant and restaurant equipment.
Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment.
Perform proper steps of service when seating guests. Responsible for ensuring high-quality table sets prior to seating tables.
Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
Respond to guests requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.
Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc.
Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival.
Responsible to attend daily stand up meeting to gather relevant information prior to service.
Contribute to the cleanliness and organization of all restaurant space, FOH & BOH.
Executes all necessary instructions on Restaurant Event Orders.
Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
Attend all required department trainings and meetings.
Perform any other duties required by leadership.

Qualifications:

Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
A minimum of relevant host experience in a fine dining restaurant is strongly preferred.
Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
Must have the ability to report to work on time and when scheduled.
Must have the ability to stand and/or walk for extended periods of time.
Must meet standards of appearance and maintain a high level of personal hygiene at all time.
Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
Computer literacy to include: Payroll systems, Micros, POS systems
Serve Safe certified | Unexpired TIPs required.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

  • Host / Hostess

    4 weeks ago

    Boston, United States Rock Bottom Restaurant & Brewery Full time

    Job DescriptionJob Description Like most great ideas, Rock Bottom started out as a simple thought: create the best place for friends to share a beer and a bite. Fast forward twenty plus years and you will find Rock Bottom in over 10 cities across the US with over 700 original brews and more than 125 industry awards. The Rock Bottom vision starts with a...

  • Host / Hostess

    2 weeks ago

    Boston, United States Boqueria Restaurant Full time

    Hola Boston Do you love hospitality and making people happy? Are you great at first impressions and warmly welcoming others? Do you want to work for a company with a strong culture and room for professional growth? As a host/hostess, it will be your mission at Boqueria® to provide a warm and friendly welcome when guests arrive or call in with questions....

  • Host / Hostess

    5 days ago

    Boston, United States Rock Bottom - Hourly Full time

    Like most great ideas, Rock Bottom started out as a simple thought: create the best place for friends to share a beer and a bite. Fast forward twenty plus years and you will find Rock Bottom in over 10 cities across the US with over 700 original brews and more than 125 industry awards. The Rock Bottom vision starts with a great team. We help our restaurants...

  • Host

    5 days ago

    Boston, United States The Daily Catch Full time

    We are looking for a friendly and outgoing host/hostess to join our team at The Daily Catch Waterfront! Restaurant: The Daily Catch Waterfront Job Title: Host/Hostess Experience: 1-2 Years Address: 65 Atlantic Ave, Boston MA Job Type: Full-Time & Part-Time; Lunch & Dinner Pay: Hourly starting at $16.00 - $20.00 About Us The Daily Catch, established in...

  • Host/Hostess

    3 months ago

    Boston, United States teamworkonline Full time

    LEGENDS Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand...

  • Restaurant Hosts

    4 weeks ago

    Boston, United States The Briar Group Full time

    Ned Devine's in Boston's Faneuil Hall is looking for hosts to join our team! Ideal candidates will be friendly, organized and have a natural sense of hospitality.Who we are:Ned Devine's has been open in Boston's busy Faneuil Hall for nearly 15 years and is renowned for its food, service, fun atmosphere and expansive outdoor seating area. The restaurant...

  • Club Host

    2 months ago

    Boston, Massachusetts, United States TD Garden Full time

    The Opportunity Delaware North Boston Holdings is hiring part-time Club Hosts to join our team at TD Garden in Boston, Massachusetts. As a Club Host, you will be responsible for providing positive, polished, and prompt guest service to Boston Garden Society guests at Bruins and Celtics games, concerts, and other events. If you thrive on excitement and want...

  • Host/Hostess - Para Maria

    2 weeks ago

    Boston, United States The Envoy Hotel Full time

    Overview Opportunity:  Host/Hostess Join two-time Chopped Champion Tatiana Rosana open the brand new Para Maria Kitchen and Bar concept. Greet and escort guests to restaurant and cocktail tables in accordance with established guest service and sustainability standards in Para Maria Kitchen and Bar. Potential Career Path    Food Server or Guest Service...

  • Host / Hostess

    4 weeks ago

    Boston, United States Boqueria Full time

    Job DescriptionJob DescriptionHola Boston Do you love hospitality and making people happy? Are you great at first impressions and warmly welcoming others? Do you want to work for a company with a strong culture and room for professional growth?As a host/hostess, it will be your mission at Boqueria® to provide a warm and friendly welcome when guests arrive...

  • Host / Hostess

    3 months ago

    Boston, United States Boqueria Full time

    Job DescriptionJob DescriptionHola Boston Do you love hospitality and making people happy? Are you great at first impressions and warmly welcoming others? Do you want to work for a company with a strong culture and room for professional growth?As a host/hostess, it will be your mission at Boqueria® to provide a warm and friendly welcome when guests arrive...

  • Host/Hostess - Boston Atlantic Wharf

    2 weeks ago

    Boston, United States SWRG INC Full time

    Job DetailsJob Location SW Atlantic Wharf - Boston, MA Job Category Restaurant - Food Service Description We are looking for hosts who are personable, have a passion for the art of hospitality, and those that thrive in a team environment. Full-Time and Part-Time positions are available. As the first and often the last point of contact in the restaurant our...

  • Restaurant Hosts

    2 months ago

    Boston, United States Briar Group Inc Full time

    Description: Ned Devine's in Boston's Faneuil Hall is looking for hosts to join our team! Ideal candidates will be friendly, organized and have a natural sense of hospitality. Who we are: Ned Devine's has been open in Boston's busy Faneuil Hall for nearly 15 years and is renowned for its food, service, fun atmosphere and expansive outdoor seating area. The...

  • Host / Hostess - Para Maria

    2 months ago

    Boston, United States The Envoy Hotel, Autograph Collection Full time

    Overview Opportunity: Host/Hostess Join two-time Chopped Champion Tatiana Rosana open the brand new Para Maria Kitchen and Bar concept. Greet and escort guests to restaurant and cocktail tables in accordance with established guest service and sustainability standards in Para Maria Kitchen and Bar. Food Server or Guest Service Agent Restaurant Supervisor...

  • Club Host, TD Garden

    2 months ago

    Boston, United States Delaware North Full time

    The Opportunity Delaware North Boston Holdings is hiring part-time Club Hosts to join our team at TD Garden in Boston, Massachusetts. As a Club Host, you will be responsible for providing positive, polished, and prompt guest service to Boston Garden Society guests at Bruins and Celtics games, concerts, and other events. If you thrive on excitement and want...

  • Club Host, TD Garden

    1 month ago

    Boston, Massachusetts, United States Delaware North Full time

    The Opportunity Delaware North Boston Holdings is hiring part-time Club Hosts to join our team at TD Garden in Boston, Massachusetts. As a Club Host, you will be responsible for providing positive, polished, and prompt guest service to Boston Garden Society guests at Bruins and Celtics games, concerts, and other events. If you thrive on excitement and want...

  • Host / Hostess - Para Maria

    4 weeks ago

    Boston, Massachusetts, United States The Envoy Hotel, Autograph Collection Full time

    OverviewOpportunity: Host/HostessJoin two-time Chopped Champion Tatiana Rosana open the brand new Para Maria Kitchen and Bar concept. Greet and escort guests to restaurant and cocktail tables in accordance with established guest service and sustainability standards in Para Maria Kitchen and Bar.Food Server or Guest Service Agent Restaurant Supervisor or...

  • Host

    2 weeks ago

    Boston, United States Tavistock Restaurant Collection Full time

    Join Our Team at Joe's Waterfront in Boston! Are you passionate about hospitality and looking for an exciting opportunity to showcase your skills? Joe's Waterfront, located in the heart of Boston, is seeking dedicated and enthusiastic individuals to join our team. Benefits: Competitive wages Opportunities for career growth and development Fun and dynamic...

  • Breakfast Host

    2 months ago

    Boston, United States Ramsay's Kitchen Full time

    Our Host Team is responsible for providing the Gordon Ramsay standard of remarkable experiences and exceptional hospitality to our guests. The Host Team enriches the guest's experiences by creating a lasting impression of the brand upon guests entering and leaving the restaurant. They greet people cheerfully and make sure their needs are satisfied in a...

  • Host/Hostess

    2 months ago

    Boston, United States Rochambeau Full time

    Rochambeau900 Boylston StreetBoston, MA 02115A  Host is the first person the guest sees and the last: you are the face of the restaurant! As a host, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.What you will do:Understand our Guest Obsessed culture and do whatever it takes to create a positive...

  • Legends Restaurant Host

    2 months ago

    Boston, Massachusetts, United States TD Garden Full time

    The Opportunity Delaware North Sportservice is hiring part-time Hosts to join our team at TD Garden in Boston, Massachusetts. As a Host, you will be responsible for welcoming guests and managing the host station. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.PayPlease note this is a tipped position, the...