Systems Administrator

3 weeks ago

Cleveland, United States Calfee Full time

This position is responsible for ensuring the stability, integrity, and efficient operation of enterprise systems.The ideal candidate will be a service-oriented self-starter with the ability to manage multiple responsibilities while maintaining a high level of support for the firm's business objectives and possess a strong desire for continuous education and area expertise.

Responsibilities Include:

  • Develop and test methodologies for software deployment and updates using a variety of tools and scripting languages such as PowerShell.
  • Manage device configurations, user settings, and software deployments.
  • Manage hardware, operating system, and application patches and hotfixes and ensure timely deployment to all workstations and laptops.
  • Assist with configuration and troubleshooting of server print queues and printers.
  • Assist with maintenance and management of Zoom phone and video system.
  • Assist with maintenance of network infrastructure including LAN, WLAN, SD-WAN, and data/voice Circuits.
  • Assist with maintenance and installation of datacenter infrastructure including HP servers, HP Nimble Storage, and Cisco / Meraki networking devices and Fortinet firewalls.
  • Support firm security initiatives and serve as an escalation point for hardware issues and network system operation issues.
  • Assist in the distribution, setup, and configuration of end user workstations and laptops.
  • Create and maintain documentation as it relates to system configuration, process mapping, asset inventory, and service records.
  • Occasional travel and the ability to work additional hours when needed.
Qualifications:
  • Bachelor's degree in computer science or a related field preferred.
  • 5+ years' Information Technology experience preferably in a law firm or professional services role.
  • 3+ years' experience managing devices and software deployments in a network environment preferably using Microsoft System Center Configuration Manager (SCCM) or Microsoft Endpoint Manager / Microsoft Intune.
  • Advanced knowledge of Microsoft Active Directory / Entra ID and Scripting Languages such as Batch, VBScript, and PowerShell.
  • Familiarity with Windows Software Update Service (WSUS), Drive Imaging Technologies, and Vulnerability / Patch Management Technologies.
  • Solid foundation of computer networking principals, network security principals and SaaS and web-based software technologies.
  • Excellent client service orientation; strong written and verbal communication skills.
  • Ability to work independently and in a team environment.

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