Optical Sales Dispenser

2 months ago

Pleasanton, United States Kaiser Permanente Full time
Description: Job Summary:

Under general supervision of the optical sales branch manager, is responsible for all dispensing and optical activities. This includes all technical procedures of fitting, necessary bench work and allied optical procedures. Included also will be any necessary clerical functions required to satisfy patient needs which may include acting as liaison between pertinent departments.

Essential Responsibilities:

Assists patient with selection of eyewear, making such facial measurements and adjustments as are necessary to properly fit glasses to the patient. Interviews patient to determine visual needs. Interprets refractionists prescription. Instructs and counsels patient on proper methods of eyeglass care. Enters prescription and sales information into computerized system and performs all other clerical functions required to satisfy patient needs. Verifies Optical Benefit coverage. Dispenses and adjusts optical product. Inspects final product for accuracy in accordance with prescription requirements, original order and ANSI Z80 standards. Reconciles patients concerns to their satisfaction. Performs all other dispensing functions consistent with the accepted professional practice as authorized by the California Board of Medical Examiners and organizational policies and practices. Conducts daily inventory of frames and accessories as requires. Perform necessary shop work as required, including but not limited to cutting, edging, dyeing, and mounting of lenses. Repairs frames as required. Completes all required forms. Dispensers may also repair; solder; check out prescriptions; edge; mount and complete eyeglasses for final delivery to patients. Dispensers may sell other products or perform other services as deemed necessary by the Employer. Recommend to branch manger improvements in sales and service. Maintain written and verbal communication with lab as required. Will perform customer service and floor coordinating duties. Performs other related duties as necessary. Supervisory Responsibilities: This job has no supervisory responsibilities. Corporate Compliance Accountability:

Grade: 25
Basic Qualifications:
Experience

4 years as an Optical Dispenser (Optician). Excellent, demonstrated customer service skills. Computer knowledge and ability to enter prescriptions into computerized system and place retail eyeglass orders. Contact lens fitting experience preferred. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be willing to work in a Labor Management Partnership environment. Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
Education

  • High School Diploma/GED. 50 mile travel and 25 wpm required.
License, Certification, Registration
  • N/A
Additional Requirements:

Preferred Qualifications:

Primary Location: California,Pleasanton,Pleasanton Medical Offices South
Scheduled Weekly Hours: 1
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat *Varies
Working Hours Start: 08:15 AM
Working Hours End: 06:15 PM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: A07-OPT|SEIU|United Healthcare Workers West
Job Level: Individual Contributor
Department: Pleasanton Med Offices North - Optical Dispensing-Glasses - 0206
Pay Range: $36.6 - $36.6 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

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