BSH Field Service Engineer

2 weeks ago

Albany, United States Hologic Full time

BSH Field Service Engineer - Upstate NY Albany, NY, United States Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable. We are growing and are thrilled to be recruiting in the Albany, NY area. Joining a team in our **Breast & Skeletal Health** you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. **Summary Of Duties And Responsibilities** + Responsible for the installation and service of Hologic products (bone densitometry, mammography, digital mammography, and mini c-arms) which include electrical, mechanical and software components. + Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. + Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. + Assist other Field Engineers as necessary. + Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. + Complete and submit all required paperwork on time and accurately. + Train customers on the basic operation and use of Hologic products. + Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. + Provide support at conventions, trade shows and customer trials. + Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. + Manage inventory, keep accurate records, and return unused and failed parts promptly. + Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. + Manage the assigned territory in an organized fashion. + Perform PM’s on time, provide expeditious on-site response and minimize equipment downtime. + Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. + Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. **Qualifications** + Must be a self-starter, able to travel and work independently with minimal supervision. + Must be capable of multi-tasking, setting priorities and scheduling work activities. + Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. + Willing to work flexible hours and overtime on short notice. + Position requires the ability to be “on call” after normal working hours. + Depending on location, position may require frequent overnight travel. + Must have reliable transportation, possess a valid driver’s license, and carry adequate auto insurance. + High degree of mechanical aptitude. + Excellent communications skills, both written and verbal are required **Education** + Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. **Experience** + 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. + Experience designing, installing, or maintaining computer networks highly desirable. **Specialized Knowledge** + Strong computer literacy. + Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. **Additional Details** + Must be able to lift a minimum of 50 pounds. - - - The annualized base salary range for this role is $62,100 to $97,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. \#LI-Lb2

  • BSH Field Service Engineer

    1 week ago

    Albany, NY, United States Hologic Full time

    Our Field Service Engineers are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable.We are growing and are thrilled to be recruiting in the Albany, NY area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative...

  • Field Service Engineer II

    2 weeks ago

    Albany, United States Olympus Full time

    The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products. Under minimal supervision, the FSE will service and provide expert level technical support to assigned equipment. Job Duties Establish and Service Engineer, Field Service, Engineer, Technical Support, Customer Service, Field, Manufacturing,...

  • Field Services Engineer

    3 days ago

    Albany, United States Infotree Global Solutions Full time

    ResponsibilitiesPerforms on-site service and repair of semiconductor processing equipmentTroubleshoots equipment problemsMaintains records and reports as requiredCoordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptionsOrders and installs partsResponds to emergency service calls as requiredInstructs...

  • Field Services Engineer

    2 days ago

    Albany, United States Infotree Global Solutions Full time

    ResponsibilitiesPerforms on-site service and repair of semiconductor processing equipmentTroubleshoots equipment problemsMaintains records and reports as requiredCoordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptionsOrders and installs partsResponds to emergency service calls as requiredInstructs...

  • Field Service/Start-Up Engineer II

    3 days ago

    albany, United States US Tech Solutions Full time

    Job Title: Field Service/Start-Up Engineer IILocation: Albany NY 12203Duration: 12+ Months Contract Job Description:Qualifications:Associates degree in electronics, engineering, or other applicable field of....

  • Field Service Manager

    1 week ago

    Albany, United States Brightpath Associates LLC Full time

    Job DescriptionJob Purpose: The Field Service Manager will be responsible for the day-to-day management of the Field Service Technicians in the region and are tasked with ensuring that services provided to the customer meet standards for product performance and reliability.Job Duties and Responsibilities:Ensure that technicians and service partners are...

  • Field Service Manager

    1 week ago

    Albany, United States Brightpath Associates LLC Full time

    Job DescriptionJob Purpose: The Field Service Manager will be responsible for the day-to-day management of the Field Service Technicians in the region and are tasked with ensuring that services provided to the customer meet standards for product performance and reliability.Job Duties and Responsibilities:Ensure that technicians and service partners are...

  • Field Engineer

    1 day ago

    Albany, United States Insta-Grid.com Full time

    POSITION SUMMARY: As our first U.S. Field Engineer, your role is key to our customer and market success there. You will be the main point of contact for our large B2B customers in this area, making sure to understand their challenges and needs, while providing value to them and improving their work with our products and services. You will help our team...

  • Field Service/Start-Up Engineer II

    5 days ago

    Albany, United States Pelican Staffing Full time $32 - $35

    Description:Intake Notes:Location: Local to AlbanyTravel: 10% potential for training in Austin or other customer sites on occasion for escalations, or regional work in Yorktown and East Fishkill NY.Ideal candidate:Experience working in a FAB2 Years of semiconductor experience as a service engineer or technician in etch or sd systemsStrong Electrical &...

  • Field Service Engineer

    1 week ago

    Albany, United States VetJobs Full time

    Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...

  • Field Service/Start-Up Engineer II

    5 days ago

    Albany, United States Pelican Staffing Full time

    Description:Intake Notes:Location: Local to AlbanyTravel: 10% potential for training in Austin or other customer sites on occasion for escalations, or regional work in Yorktown and East Fishkill NY.Ideal candidate:Experience working in a FAB2 Years of semiconductor experience as a service engineer or technician in etch or sd systemsStrong Electrical &...

  • Field Service Specialist

    24 hours ago

    Albany, United States Clean Harbors Full time

    Clean Harbors in Glenmont, NY is seeking a Field Service Sales Rep (Field Service Specialist) to scope projects, provide client support, and prepare proposals/cost estimates. Environmental Projects include remediation, emergency response services, scheduled maintenance, and other field services.   Starting pay is $65-80K   Clean Harbors is the...

  • Field Services Technician

    7 days ago

    Albany, United States Veolia North America Full time

    As part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission. As a Field...

  • Traveling HVAC Field Service Technician

    3 weeks ago

    Albany, United States Melink Corporation Full time

    Job DescriptionJob Description100% NATIONAL TRAVEL (MON-FRI)Company Vehicle/Tools Provided, Company Credit Card for Travel Expenses, Paid Travel/ Training, Achieve Professional Certifications (NEBB), Cell Phone/ Daily Food Allowance, Employee Owned Company- ESOP, Training/ Retention Bonuses, Weekends off, Hotel & Airfare Points are Yours to Keep!The HVAC...

  • Onsite Service Engineer

    1 day ago

    Albany, United States Edwards Full time

    We at Edwards Vacuum believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe. That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive and flexible work...

  • Field Service Technician

    6 days ago

    Albany, NY, United States Veolia North America Full time

    As part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission. As a Field...

  • Electrical Engineer

    5 days ago

    Albany, United States Career Collective Full time

    We are seeking an Electrical Design Engineer to join a growing team in Albany, NY. The ideal candidate will have experience in power distribution, lighting, and fire alarm system design for commercial, institutional, healthcare, cultural, and/or residential projects. Responsibilities: Provide technical and design services for power distribution including low...

  • Giant Eagle Grocery Merchandiser

    2 weeks ago

    New Albany, United States Field Force Merchandising Full time

    Job DescriptionJob DescriptionJob Description:Field Force Merchandising is currently seeking part time retail service merchandisers for ongoing programs in major retail chains to begin work immediately.This is a permanent part-time independent contractor position requiring ONE service call per week.  We have several stores in this area we need covered and...

  • Field Tester E Gas

    2 weeks ago

    Albany, New York, United States National Grid Full time

    About the Position;We are currently seeking an experienced Field Tester E in our Albany area, with a starting pay rate of $53.22. The ability to travel extensively to job sites within the National Grid territory. We offer excellent benefits including medical, dental, life insurance, 401(k), vacation, tuition assistance and more.Under general supervision to...

  • Electrical Engineer

    2 weeks ago

    Albany, United States Career Collective Full time

    We are seeking an Electrical Design Engineer to join a growing team in Albany, NY. The ideal candidate will have experience in power distribution, lighting, and fire alarm system design for commercial, institutional, healthcare, cultural, and/or residential projects. Responsibilities: Provide technical and design services for power distribution including...