Restaurant Server

4 months ago

Hilo, United States Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Full time
Description

Our popular restaurant is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply

Responsibilities

•Develop a comprehensive understanding of menu items, ingredients, and daily specials so that you can respond to client questions and provide recommendations
•Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
•Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities
•Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
•Perform all restocking and cleaning activities as directed, including opening and closing duties

Qualifications

•Excellent communication and interpersonal skills for working with customers and other team members
•Prior food service industry experience is highly desired
•Proven customer service experience with a strong guest-focused mentality
•Candidates must have completed high school or received similar certification (GED)
•Displays impeccable time management and organizational skills

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