Customer Service Agent
3 months ago
Maximus Global Services (MGS) ultimate mission is to "Experience the difference of our people serving your people through leadership, innovation, and partnership". Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta.
MGS has immediate openings for Customer Service Agent at Hartsfield - Jackson Atlanta International Airport
Pay Rate: $14.00-$15.00 per hour Status: Part Time
Benefits:
- Paid Time Off (for FT positions)
- Paid Training
- 401(k) Retirement Plan
- Medical, dental, vision benefits
- Referral Bonus
- Incentive Rewards
- Career growth
Provide various services such as wheelchair, security, and porter services. Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people
- Provide wheelchair services ensuring that all security procedures are met.
- Prevents losses and damage by reporting irregularities to the supervisor.
- Maintain the wheelchairs in good condition and report the ones that need to be fixed.
- Collect wheelchairs from terminals and parking lots.
- Provide security at different areas (such as door, ramp, catering, bag room)
- Provide porter services.
- Performs all other duties as assigned by management.
Morning, and Afternoon shift available.
Education:
- High school diploma or GED
- As a condition of employment, employee must successfully complete a background investigation
- Must be able to read, write and speak English
- Maintain a relationship with both employees and clients.
- Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
- Ability to bend, push, and lift up to 70 pounds on a regular basis in order to perform the essential functions of the job.
- Must be at least 18 years old
- Works non standard work hours, evenings, weekends, holidays.
Competencies
- Honest and Dependable
- Committed
- Teamwork
- Innovation
- Good Communication
- Customer Service
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