Service Writer- Turf Care Equipment

1 month ago

Colfax, United States Smith Turf & Irrigation Full time
Company Overview

Smith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service.

Since 1925, Smith Turf has built an unmatched reputation for outstanding customer care, service and support across North and South Carolina, Virginia and Tennessee. STI is a family owned business that believes in working as a team and fosters a family oriented culture.

Position Overview

Service writers are seasoned professionals who assist walk-in and call-in customers through the entire service process for small engine turf care equipment. They are fueled by dedication and play a critical role in upholding our reputation for exceeding our customers' expectations.

What You'll Do

- Fields internal and external TCE service department inquiries

- Opens work orders and maintains control until they are closed and invoiced

- Schedule, communicate and maintain system documentation on job start time and completion date and any changes

- Provides guidance and generates quotes for customer equipment repairs

- Sells additional service work identified by technicians inspections and found during repairs

- Reviews work orders for completeness and accuracy prior to generating customer invoice

- Responsible for verifying and submitting work covered under warranty and crediting customer accounts

- Process parts returns to stock and remove from the customer's bill

- Able to assist with pulling parts for repair orders, loading and unloading equipment when needed

Skills We Are Seeking

- Minimum of 2 years' experience in service, sales, training or other related work within a mechanical field

- Strong diagnostic and technical skills

- The ability to clearly explain the diagnosis and repair of equipment to customers

- Demonstrable skills in inventory management systems. An openness to embrace new technological skills is essential

- A proven aptitude for delivering top-notch customer service experiences

- A keenness to learn, adapt, and implement new technologies and mythologies

- Ability to make swift and effective decisions

- Capable of routinely handling items weighing up to 50 pounds

- High school diploma or its equivalent is required

Benefits

- Competitive Compensation

- Medical, Dental, Vision, Short and Long Term Disability, Life Insurance

- Paid Time Off and Paid Holidays

- 401(k) with Company Match

- Employee Referral Program

- Opportunity of Advancement

- Paid Training and Certifications

- Free Counseling Services- EAP

- Product Discounts

- Weekends Off

STI is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. All employment decisions at STI including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

  • Service Writer

    2 weeks ago

    Colfax, NC , USA, United States Smith Turf & Irrigation Full time

    Service Writer Opportunity at Smith Turf & IrrigationSmith Turf & Irrigation is a leading distributor and retailer in the golf, grounds, and landscaping industry, offering a comprehensive selection of equipment, irrigation, and landscape products. We are seeking a skilled Service Writer to join our team.Job SummaryThe Service Writer will assist walk-in and...

  • Service Writer

    1 week ago

    Colfax, NC , USA, United States Smith Turf & Irrigation Full time

    Job Title: Service Writer - Turf Care EquipmentSmith Turf & Irrigation is a leading distributor and retailer in the golf, grounds, and landscaping industry. We offer a comprehensive selection of equipment, irrigation, and landscape products, and support our customers with technical expertise and service.Job Summary:We are seeking a seasoned Service Writer to...

  • Service Writer- Turf Care Equipment

    1 month ago

    Colfax, United States SMITH TURF & IRRIGATION LLC Full time

    Job DescriptionJob DescriptionDescription:Company OverviewSmith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service. Since 1925, Smith Turf has built an...

  • Student Assistant with a focus on technical building services and equipment

    1 week ago

    Colfax, United States Infinity Ventures Full time

    Student Assistant Opportunity in Technical Building Services and EquipmentThe Construction and Real Estate Management Agency of the State of North Rhine-Westphalia is seeking a student to work up to 20 hours per week at the Duisburg branch.The focus of the position will be on technical building services and equipment.About the AgencyThe Construction and Real...

  • Machinery and Equipment Specialist

    2 weeks ago

    Colfax, Iowa, United States Cincinnati Insurance Company, Inc. Full time

    About the RoleWe are seeking a skilled Field Engineer to join our Machinery and Equipment Specialties department in Des Moines, Iowa. As a Field Engineer, you will be responsible for providing machinery and equipment boiler inspections, educating agents on marketing strategies, and serving as a professional resource to our insurance agents.Key...

  • Machinery and Equipment Specialist

    2 weeks ago

    Colfax, Iowa, United States Cincinnati Insurance Company, Inc. Full time

    Unlock Your Potential as a Field EngineerCincinnati Insurance Company, Inc. is seeking a skilled Field Engineer to join our team. As a Field Engineer, you will play a critical role in providing exceptional service to our independent agents and customers.Key Responsibilities:Conduct boiler and pressure vessel certificate inspections in assigned...

  • Machinery and Equipment Specialist

    2 weeks ago

    Colfax, Iowa, United States Cincinnati Insurance Company, Inc. Full time

    Unlock Your Potential as a Field EngineerCincinnati Insurance Company, Inc. is seeking a skilled Field Engineer to join our team. As a Field Engineer, you will play a critical role in providing exceptional service to our independent agents and customers.Key Responsibilities:Conduct boiler and pressure vessel certificate inspections in assigned...

  • Class A CDL Driver

    3 weeks ago

    Colfax, United States Sunbelt Rentals Full time

    Job SummaryAt Sunbelt Rentals, we're seeking a skilled Class A CDL Driver to join our team. As a Class A CDL driver, you will be responsible for delivering and recovering a variety of equipment, tools, and supplies to and from customer worksites.Key ResponsibilitiesDrive a Class A truck hauling equipment on a flatbed (dovetail) or RGN (lowboy) trailer in...

  • Employee Writing Service

    3 weeks ago

    Colfax, United States Cascade Innovations Full time

    About Cascade InnovationsWelcome to Cascade Innovations, a leading provider of innovative solutions and services. Our company is dedicated to delivering high-quality products and experiences that exceed our customers' expectations.We are a dynamic and motivated team of professionals who are passionate about our work and committed to excellence. Our team...

  • Director of Nursing Services

    3 weeks ago

    Colfax, Washington, United States Colfax Health and Rehabilitation Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Nursing Officer to join our team at Colfax Health and Rehabilitation. As a key member of our leadership team, you will be responsible for overseeing the daily clinical and administrative operations of our nursing department.Key ResponsibilitiesAssist the Chief Nursing Officer in ensuring that...

  • Agriculture Service Technician

    2 days ago

    Colfax, United States The McGregor Company Full time

    The McGregor Company serves growers in Washington, Idaho and Oregon with the seed, crop inputs, equipment, services, research, and advice needed to raise healthy, sustainable crops. * * We are looking for an individual who has a clean driving record, basic mechanical and math skills, plus an ability and desire to learn about serving farm customers that...

  • HVAC Service Technician Apprentice

    1 week ago

    Colfax, Washington, United States Nolan Heating & Air Full time

    Job OpportunityAbout Nolan Heating & AirNolan Heating & Air, a Certified Carrier Comfort Specialist Dealer, is seeking an experienced HVAC Service Technician Apprentice to join our team.Job SummaryThe HVAC Service Technician Apprentice will provide routine maintenance and service to residential and commercial customers, diagnose issues, and repair equipment...

  • HVAC Service Technician Apprentice

    2 days ago

    Colfax, United States Nolan Heating & Air Full time

    Job DescriptionJob DescriptionNolan Heating & Air, a Certified Carrier Comfort Specialist Dealer is immediately hiring an experienced HVAC Service Technician ApprenticePosition: HVAC Service Technician ApprenticeLocation: Colfax, WAShift: Monday - Friday, 7:00 AM to 4:00 PMCompensation: $20 /hrBenefits: Medical, Dental, Vision, 401K with Employer Match,...

  • HVAC Service Technician Apprentice

    3 months ago

    Colfax, United States Nolan Heating & Air Full time

    Job DescriptionJob DescriptionNolan Heating & Air, a Certified Carrier Comfort Specialist Dealer is immediately hiring an experienced HVAC Service Technician ApprenticePosition: HVAC Service Technician ApprenticeLocation: Colfax, WAShift: Monday - Friday, 7:00 AM to 4:00 PMCompensation: $20 /hrBenefits: Medical, Dental, Vision, 401K with Employer Match,...

  • Private Duty Nursing- Colfax, IL

    2 months ago

    Colfax, United States Maxim Healthcare Service Full time

    Private duty nursing (PDN) allows medically fragile patients to receive quality, skilled nursing care in the comfort of their home: a setting preferred by most patients and their families. City State Zip Modality Skills Days Shift Estimated Pay Range Colfax IL 61728 LPN/RN gtube, trach Monday-Friday, school 7:30am-11:30am,...

  • Pediatric Home Health Care Nurse

    3 weeks ago

    Colfax, Iowa, United States Aveanna Full time

    Job SummaryAveanna Healthcare is seeking a compassionate and skilled Licensed Practical Nurse (LPN) to provide high-quality patient care in the comfort of their own homes. As a Pediatric Home Health Care Nurse, you will be responsible for delivering and documenting skilled nursing care, under the supervision of a Registered Nurse, in accordance with the...

  • Nutritional Services Associate

    4 weeks ago

    Colfax, Wisconsin, United States Frontida Inc Full time

    Begin your journey as a Nutritional Services Associate at Frontida Inc, a leader in Assisted and Independent Living Are you a caring and committed individual looking to be part of a remarkable senior living environment? If so, we welcome you to consider joining our distinguished team at Frontida Inc. Why choose Frontida Inc? Experience a workplace...

  • Service Engineer

    4 weeks ago

    Colfax, United States Phillips Full time

    Are you a mechanical enthusiast? Do you thrive on the satisfaction of reviving machinery after thorough maintenance? Is the prospect of hitting the open road with your toolkit for your next service call something that excites you?If you share our ambition for excellence and are committed to overcoming challenges with tenacity and skill, you might find this...

  • Staff RN

    3 weeks ago

    Colfax, WA, United States Clinical Management Consultants Full time

    A critical access and patient care centered hospital in Eastern WA is actively interviewing for a new Labor and Delivery Staff RN. This community hospital has been providing care to the local community for over 100 years. The Labor and Delivery Staff RN will join an organization with an outstanding reputation in the community and across Washington. The...

  • Psychiatric Inpatient Care Coordinator

    4 weeks ago

    Colfax, Iowa, United States Kaiser Full time

    Position Overview:Responsible for delivering case management services in both inpatient and intensive outpatient settings for members facing significant psychiatric challenges, whether acute or chronic, throughout their care journey. Formulates individualized treatment and care strategies tailored to the needs of this demographic.Key Responsibilities:...