Bilingual Front Desk Medical Receptionist

3 weeks ago

Mansfield, United States NeueHealth Full time

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We are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all.

We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

Centrum Health, a part of NeueHealth, is in search of a professional, responsible, enthusiastic, and patient-focused Front Desk Medical Receptionist to join our growing team. We are seeking a dedicated and capable individual who will be responsible for providing administrative support to ensure the efficient operation of the medical clinic. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality, and promptly.

To be successful in this role, you should exhibit exceptional organizational abilities, empathy, and patient care As the first point of contact in the clinic, you will take a proactive approach to problem-solving, organization, and time management to ensure the smooth, effective, and productive flow of the clinic.

ROLE RESPONSIBILITIES
The Front Desk Medical Receptionist description is intended to point out major responsibilities within the role, but it is not limited to these items.

  • Check patients in and out
  • Use various computer applications (ie. Microsoft Office Suite)
  • Update and file patient medical records
  • Return patients' phone calls daily and timely
  • Answer the phone and greet patients
EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE
  • High school or GED equivalent
  • Minimum of 1-year experience as a receptionist
  • Bilingual in English and Spanish is required
  • Excellent customer service skills
  • Computer literacy
  • Background check and drug screen required
PROFESSIONAL COMPETENCIES
  • Excellent verbal and written communication skills
  • Respect for patient confidentiality
  • Compassionate and approachable
  • Responsible and trustworthy
  • Exceptional organizational skills to ensure that exceptional patient care is provided.


As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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