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Audiovisual Senior Design Engineer

3 months ago

Glen Mills, United States HireSparks AV Recruiting Full time

AV PRE-SALES DESIGN ARCHITECT

Location: Hybrid, Concordville PA

Job Description:

We're in search of a dynamic Senior Design Engineer (focused on pre-sales) to join our client's team. This role involves developing and maintaining innovative proposals that drive client projects to success. You will collaborate with all levels of management, sales, and operations, ensuring a close ratio of 40% while overseeing projects from conceptual design through the various stages of sales and scope of work. You will also set clear expectations for project success through thorough documentation, alignment, and needs analysis. If you are passionate about delivering excellence and thrive in a collaborative environment, we want to hear from you

Responsibilities:

  • Champions and drives innovative AV integrated designs and solutions in collaboration with the potential client and assigned sales executive.
  • Directly responsible for creating complete bills of material that support the scope of work
  • Professionally write and complete partial written technical scopes of work that include engineering details. Translate customer requirements into functional systems drawings
  • Expected to accompany Account Executives to in-person and virtual Customer meetings as needed
  • Create signal flow diagrams that outline the system design
  • Attend needs analysis meetings and or site surveys to support the Account Management team
  • Work alongside the owners project team to set the expectation for project success that supports the systems design. Together with the team, represent the company by:
  • Performing as lead client-care officer through direct contact with major clients
  • Facilitating and delivering a positive resolution of client account challenges in concert with Operations
  • Quantifying, demonstrating, and providing value to clients continually
  • Demonstrating a customer-focused mindset and utilizing a wide range of professional sophistication
  • Managing key customer relationships and participating in closing strategic opportunities
  • Responsible to conceptualize integrated audio, visual, and video teleconference systems architecture into a complete AV programming document that is in alignment with AIA standards
  • Write AV design bid documents in AIA standard formats
  • Mentor, train, and support the Sales team to expand their knowledge of the technology that supports enhance their expertise and skill
  • Contribute to developing standards that support the design and sales process
  • Research new technology and translate insight to develop and propose new products through evaluation and demonstrations
  • Design goals are reviewed annually: the expectation is to support and complete a minimum of 6 million customer-facing sales engineering design-build proposals. This includes, but is not limited to needs analysis, BOM generation, labor budget, the scope of work collaboration, and attending client meetings and site surveys.
  • Close-ratio of 40% or more close is defined as a complete proposal generation (i.e five million quotas of Sales Engineering will result in 2 million sold)

Requirements:

  • Eight (8) or more years of System Integration/Audio-Visual industry engineering experience
  • Bachelors degree in Electrical Engineering, Computer Science, or Network Administration and/or relevant job experience that includes in-depth knowledge of systems integration disciplines
  • Demonstrated ability to collaborate with the sales team to produce accurate bills of material that support the scope of work for new proposals and provide insight and expertise to the engineering team when developing new product evaluations and demonstrations
  • Advanced skill with MS Office Suite
  • Exceptional communication, organizational, and problem-solving skills. Ability to diagnose complex system problems and requests
  • Proven experience in contracting, negotiations, change management, and most importantly strategic planning and execution
  • Proven ability to be collaborative and thrive in a team environment
  • Exceptional Knowledge of AVL systems and proven track record of creating and documenting AV systems design
  • An ability to obtain and maintain InfoComm CTS D Certification
  • Demonstrated problem-solving abilities and expert client management and service skills
  • An ability to conform to LSE standards when completing sales engineering tasks
  • A current drivers license in good standing
  • An ability to work Monday through Friday, nights and weekends as necessary
  • An ability to think independently with a sense of urgency to meet project deadlines. Must be flexible and adapt to the necessary changes in the project schedule

Crestron, Extron, Biamp, QSC, AV, Audio Visual, AutoCAD,

Crestron, Extron, Biamp, QSC, AV, Audio Visual, AutoCAD,

Crestron, Extron, Biamp, QSC, AV, Audio Visual, AutoCAD,