Web Developer
2 months ago
Reporting to the Assistant Commissioner of Collections, Content and Access, this position designs, edits and maintains the web presence for the Chicago Public Library using content management software for the library website, blogs, events, apps, and marketing emails. Plans, directs, and prioritizes user and organizational needs and strategic vision for web content and design by evaluating usage and performance analytics, following industry trends, and seeking input from library users, staff, management, and vendors. Demonstrates commitment to inclusivity and user-centered service, advocates for and follows accessibility standards for images, video, and copy. Leads teams of site curators and bloggers from various library departments to develop editorial calendar and create engaging, timely content. Establishes and maintains content standards, including voice and tone guidelines, with a focus on taxonomies and search engine optimization (SEO). Writes copy and edits content for formatting, clarity, length, accessibility, reading level and consistency. Liaises with marketing and communications team and other content stakeholders. Oversees software-as-a-service (SAAS) agreements with vendors including monitoring performance and setting software development priorities. Backs up files from websites and modifies applications to provide for disaster recovery, assigns appropriate levels of access to staff, and performs testing and quality assurance of the department's website and its applications. Responsible for software troubleshooting, user acceptance and usability testing. Provides training for library staff and creates and maintains user manuals and other training and support tools. Exhibits self-motivation with the ability to prioritize, meet deadlines and manage changing priorities. Monitors trends in web development through continuing education and participation in professional conferences and workshops. Interprets library guidelines, procedures and practices for staff and patrons. Performs other duties as assigned.
Certificates/Security Clearances/Other
THIS POSITION IS IN THE CAREER SERVICE
Residency Requirement: All employees of the City of Chicago must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.
LOCATION: Harold Washington Library Center 400 S. State St., Chicago, IL 60607
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
Additional Qualifications/Responsibilities
MINIMUM QUALIFICATIONS
Graduation from an accredited college or university with a bachelor's degree, plus two years of experience in developing and administering interactive websites using web programming or scripting languages. "Accredited" means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.
Preference will be given to candidates possessing the following:
- Graduation from an accredited college or university with a master's degree in library and information sciences
- Experience in public library and/or nonprofit setting
- Project management experience
- Experience with technical troubleshooting and assisting internal and external stakeholders
- Writing or editing experience
- Experience working collaboratively across departments towards shared goals
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